AT&T

Director-Chief of Staff

AT&T$174K — $261K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree (BS/BA) preferred.
  • 10+ years of relevant experience in product management or operations.
  • Proven leadership skills with experience supervising teams.
  • Strong communication and presentation skills for diverse stakeholders.
  • Expertise in strategic planning and performance management.

Responsibilities

  • Oversee the development and execution of strategic business initiatives.
  • Manage executive operations and optimize resource allocation.
  • Facilitate collaboration across product teams and external stakeholders.
  • Create and distribute internal and external communications materials.
  • Monitor KPIs and prepare reports for executive decision-making.
  • Lead and mentor a team, resolving issues and ensuring stability.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts on AT&T services
  • Long Term Grants and Deferred Compensation
  • Generous Paid Time Off with at least 28 days of vacation per year.
Full Job Description

Overall Purpose: Manage Product organization’s centralized chief of staff group.  Ensure the effective delivery and coordination of strategic planning, strategic initiative delivery, performance and objective setting, budget planning, headcount management and team/organization communications/activities for both SVP and individual VPs.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:


Strategic Planning and Business Management: Oversee the development, implementation, and monitoring of strategic initiatives and business plans to align with organizational goals and drive business growth.

Executive Operations and Resource Management: Manage workflows, optimize executive operations, ensure effective performance of human resources and budget functions, and maintain effective resource allocation.

Cross-Functional Collaboration and Representation: Ensures cross-functional collaboration within product organization, AT&T Business and the broader AT&T organization.  Represent the district, provide a front door for requests not having a clear owner, and engage with internal and external stakeholders to support strategic initiatives.

Internal and External Communications: Develop and maintain communications within the product organization as well as regular cadence of reporting – product performance, P/L gap closure and roadmap to client organizations such as sales, operations and rev ops.  Ensure creation of external facing communications materials for key industry presentations/events.

Performance Monitoring and Reporting: Monitor key performance indicators (KPIs), prepare comprehensive reports, and provide actionable insights to inform executive decision-making and ensure organizational success.

Team Leadership and Crisis Management: Lead, mentor, and develop a team of direct reports supporting a shared service function, address and resolve issues or crises, and make informed decisions to maintain operational stability in a dynamic environment.

Job Contribution: Designs and executes strategies that support the overarching philosophy of the organization. Oversees departmental programs and is often hands-on with the design and implementation of applicable strategies. Typically leads large teams, supervising supervisors as well as career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Supervisor: Yes

Education/Experience: Bachelor’s degree (BS/BA) desired. 10+ years of related experience.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

  • Paid Parental Leave

  • Paid Caregiver Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Our Director-Chief of Staff jobs earn between $174,100.00 - $261,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:


  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Long Term Grants and Deferred Compensation
  • Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$174,100.00 - $261,100.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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