Wave

Director, Channel Sales, Community Solutions

Wave$130K — $180K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience with partners and channels to drive demand and sales
  • 5+ years of leadership experience
  • Proficient in developing and implementing partner business plans
  • Technically adept in Cloud, Hosting, and Managed Services
  • Strong analytical skills for data-driven reporting
  • Exceptional communication skills to convey vision and strategy

Responsibilities

  • Support efforts to simplify and enhance customer experience.
  • Develop and execute strategic plans for revenue growth through multi-channel distribution.
  • Build channel awareness around Spectrum Community Solutions products and value proposition.
  • Manage training plans to equip partners for sales effectiveness.
  • Collaborate with internal teams to enhance the partner experience.
  • Coordinate product presentations and proposals for the channel.
  • Advise agents on solutions to current business opportunities at the service level.
  • Meet and exceed annual sales and revenue targets.

Benefits

  • Opportunities for professional development and training
  • Access to company resources and support
  • Collaborative team environment
  • Participation in strategic decision-making
  • Ability to influence partner marketing initiatives
Full Job Description
Job Summary

Director of Channel Sales, Community Solutions will primarily be responsible for the development and business growth of external channel partners (agents) who are focused on selling Spectrum Community Solutions bulk video and internet services to Multi Dwelling Unit Owners and Managers within Charter service areas. The Director, Channel Sales may actively participate in key sales opportunities and is responsible for initial review and approval of project ROI's for compliance with Spectrum Community Solutions financial thresholds and the development of a business case where appropriate.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Develops and executes strategic plan to grow revenue through a multi-channel distribution model.
  • Builds channel awareness and encourages focus on Spectrum Community Solutions products and services and its value proposition.
  • Facilitates, develops and manages sales enablement and training plans to ensure partners are equipped to position products/solutions and compete effectively to meet revenue objectives; ensures awareness and collaboration, minimizing sales conflicts.
  • Works with internal boundary partners such as Marketing, Order Management, Finance, etc. to deliver sales enablement tools and processes for a best in class Partner experience.
  • Coordinate product presentations, demonstrations, and proposals for the benefit of the Channel.
  • Manage and advise engaged agents on effective solutions to current business opportunities on new products/services as applicable.
  • Meets and exceeds annual sales and revenue targets across the multiple channels.
  • Direct financial accountability for revenue and expense budgets.


Qualifications

REQUIRED QUALIFICATIONS

Required Skills Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to engage with and motivate partner marketing to support requirements
  • Ability to develop and implement partner business plans that drive revenue goals
  • Ability to recruit new partnerships
  • Technically adept, experienced with Cloud, Hosting and Managed Services
  • Ability to optimize investments in the channel to drive sales
  • Ability to communicate vision in bold and persuasive terms
  • Ability to translate organization's vision/mission to actionable, quantitative plans
  • Proven business planning and forecasting skills
  • Ability to analyze data and develop and present data driven reports
  • Ability to align systems, programs and people with the company strategy and culture
  • Proven leadership ability
  • Ability to serve as a visionary and think strategically
  • Ability to lead large change initiatives
  • Ability to think strategically and anticipate future trends, needs and expectations

Required Related Work Experience and Number of Years
  • Experience working with partners, channel and integrators to build strategic programs that drive demand and sales - 8+
  • Leadership experience - 5+

PREFERRED QUALIFICATIONS

Preferred Education
  • Bachelor's Degree

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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