Royal Bank of Canada

Director, Capital Markets Program Lead

Royal Bank of Canada • $120K — $150K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10-15 years of management consulting experience, especially in strategy and business operating models
  • Advanced knowledge of capital markets and data analytics
  • Proficient in Excel (financial modeling) and PowerPoint (executive storytelling)
  • Strong communication skills for engaging with senior executives
  • Resourceful, able to thrive in fast-paced environments tackling complex business challenges
  • Undergraduate degree required, advanced degrees preferred

Responsibilities

  • Lead the delivery of projects and initiatives for the Client Lifecycle Management Group
  • Guide project leaders in defining and executing project plans while managing risks
  • Communicate project status and challenges to executive sponsors regularly
  • Provide feedback and coaching to improve team output and adhere to enterprise standards
  • Foster relationships across RBC for effective project execution and knowledge transfer
  • Conduct strategic and financial analysis to support project decision-making
  • Drive employee development through performance management and career growth

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Leadership support for personal development opportunities
  • Ability to make a significant impact within the organization
  • Dynamic, collaborative, and high-performing team environment
  • Flexible work/life balance options
  • Engaging and challenging work tasks
  • Opportunities for career advancement across the business
  • Access to diverse job openings within the organization
Full Job Description
Job Description

What is the opportunity?

Member of the RBC Capital Markets Client Lifecycle Management Group, under the COO Function. A people manager and a major contributor to the team's deliverables in the capacity of Director, Program Lead for the strategic End-to-End Client Lifecycle Management Program.

What will you do?

Project / Program Delivery
  • Support the Client Lifecycle Management Group (CLMG) in the delivery of assigned projects, major initiatives, and business management / regulatory requests
  • Apply knowledge of the Capital Markets industry and direct project leaders in the definition & execution of projects plans, managing executive sponsors, and identifying and managing project risks & issues
  • Regularly provide executive sponsors project status, milestones, achievements, and risks / issues in both formal and informal settings
  • Provide the team guidance on the creation of project artifacts and provide real-time feedback and coaching to improve quality and capabilities of the team. Ensure we are leveraging enterprise standards and templates.
  • Own key relationships with the Businesses and Functions, as well as broadly across RBC, to facilitate project execution and the transfer of knowledge after project completion
  • Apply strong business acumen and strategic / financial analysis to execute on assigned projects and/or project tasks, including planning, analysis, assessment of alternatives / develop recommendations, and communication of results


Employee Development
  • Provide focus and clarity in establishing individual goals, driving performance management, supporting career development / mobility and rewarding strong performance
  • Responsible for hiring of open roles on the team, including role posting and interviewing candidates


Business Management
  • Contribute to annual capex planning, prioritization and direction setting, as well as project financials for CLMG
  • Develop metrics and measurement criteria to assess performance against goals and KPIs and coordinate addressing opportunities and issues identified


Managerial Excellence:
  • Ensure that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals
  • Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross enterprise mindset
  • Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities
  • Provide coaching and mentoring to the team's Associates / Analysts


What do you need to succeed?

Must have's:
  • Director: 10-15 years of management consulting work experience (ideally strategy, efficiency, and business operating model) with demonstrated track record of thought leadership, strong business analysis and business communication skills
  • Advanced knowledge and passion for capital markets, data analytics, business financials
  • Advanced proficiency with Excel (financial modelling, pivot tables, lookups) and PowerPoint (strong storyboarding of executive level presentations)
  • Strong verbal and written communication skills with comfort reviewing and presenting complex documentation with senior executives / CxOs and demonstrated ability in stakeholder and relationship management
  • Demonstrates resourcefulness and enjoys working in a fast-paced, high-performance environment with multiple and evolving demands, solving complex ambiguous business problems and non-standard working hours
  • Undergraduate university degree required


Nice-to-have's:
  • Previous experience leading an end-to-end client onboarding / KYC transformation program in a Capital Markets domain
  • Understanding of risk management and financial performance management
  • Industry recognized Project Management accreditation
  • Masters university degree (e.g. MBA, MFin, etc.)


What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.
  • Opportunities to take on progressively greater accountabilities.
  • Access to a variety of job opportunities across business.


Job Skills
Adaptability, Budgeting, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Long Term Planning, Program Management, Resource Management, Team Management, Vision Alignment

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-26

Application Deadline:

2026-07-10
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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