Job Description

PURPOSE AND SCOPE:

The Director, Campus Services is responsible for providing leadership and coordination for the campus Technology Services. This position is involved in the development and implementation of a variety of campus-specific strategic and tactical project and initiative. The Director develops and implements department policies and procedures for Information Technology at the campus level. This position is a member of a 24/7/365 global department and must be available for on-call and after-hour support.

ESSENTIAL JOB FUNCTIONS:

Provide budgetary oversight for campus technology budget. Ensure that adequate accounting controls and records maintenance policies are being followed within the department, and financial integrity in all aspects of IT management on campus

Lead the campus technology areas to ensure consistent quality in hardware across the system and ensure that IT services are delivered in a consistent, efficient, and effective manner

Assist with the preparation and maintenance of operational plans and measures and report performance against the system-wide strategic plans

Provide logistical purchasing support for bulk hardware purchases and services. Oversee and direct capital outlay budgeting

Collaborate with members of the Technology Services Team to develop, document, and implement common operational procedures for IT operations

Collaborate with employees at all levels across the campus to help determine technology needs for hardware and software

Meet with public and corporate executives, community groups, and constituents in conducting the business of the College. Participate in a variety of committees, councils, and initiatives as needed, and conduct special projects as assigned

Promote, initiate, maintain, and monitor IT security operations to include data, network, system, applications, and physical security

Collaborate with employees at all levels across the campus to help determine technology needs for hardware and software

Provide leadership to assigned campus to plan goals and projects and assist in prioritizing needs. This includes but is not limited to providing project management oversight, coordinating multiple IT project timelines with campus schedules to keep disruptions at a minimum, and supporting the delivery of instruction on campus

Actively maintain a broad knowledge of state-of-the-art technology systems and services that are applicable to the higher education

Foster excellent team communication within the department and act as a liaison to other administrative departments and campuses to jointly deliver effective IT services

Promote, initiate, maintain, and monitor IT security operations to include data, network, system, applications, and physical security

Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service driven and a strong end-user orientation
• Excellent verbal and written communications skills
• Specific understanding of recent industry trends and standards
• Sound knowledge of industry best practices and ITIL framework
• Strong work ethic, ready to work extremely hard executing strategic plans
• Self-motivated, positive attitude, mature personality, and team orientated
• Superior organizational skills.
• Ability to effectively work with faculty, staff, and students at all skill/management levels
• Ability to maintain exemplary professional relationships with internal and external contacts at all levels

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• May regularly travel to different LSC locations
• May be fully reassigned to other LSC locations if necessary
• May need to work weekends and outside of core business hours if necessary

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 7 years of related work experience, or an equivalent combination of education and experience
• Experience must include at least 3 years in a mid-management or director-level position
• One additional year of work experience may be substituted for each required certification
• ITIL Foundations or industry recognized equivalent
• CompTIA Project+ certification

PREFERRED QUALIFICATIONS:

• Master's degree
• 8 years of related work experience
• 4 years in a mid-management position
• Additional years of experience in Information Technology management
• LSC Academy

Salary

Hiring salary range is $106,272 to $122,213.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

Length of time (specific months and years) of employment

If the position was full time or part time

If the position was paid or unpaid

Level of degree completed including date earned.

Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on `My Activities¿ at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.¿ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are long term postings. To ensure you are receiving notifications on your application(s), you will need to opt into receiving system-generated notifications on your applicant profile.

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.