Microsoft

Director, Business Program Management

Microsoft • $130K — $277K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years of program management experience
  • 6+ years of management experience (people, project, process, vendor, change)
  • Master's Degree in a relevant field AND 12+ years of program management experience OR Bachelor's Degree AND 15+ years of experience
  • 8+ years of people management experience

Responsibilities

  • Set enterprise-wide direction for program strategy and performance
  • Lead organizational execution and stakeholder influence
  • Drive operational excellence and portfolio governance at scale
  • Provide strategic thought leadership for innovation and business outcomes
  • Manage and empower teams to achieve objectives and foster growth

Benefits

  • Embody the company's culture and values
  • Opportunities for professional growth and development
  • Access to a diverse and inclusive work environment
  • Engagement in high-impact programs that drive business value
Full Job Description
Overview

We are seeking a Director, Business Program Management to lead the strategy, development, and execution of high-impact programs across Microsoft. In this role, you will conduct program landscape research and analysis to identify opportunities to develop new programs and enhance existing initiatives that drive meaningful business impact.

As a subject matter expert, you will define program strategies, success criteria, and performance metrics while establishing best practices for program execution, landing, and communication. You will develop strategies to engage key audiences and effectively influence stakeholders, partners, and customers to build alignment and support for critical initiatives.

You will oversee a portfolio of complex programs and projects, managing priorities, timelines, milestones, financial considerations, resource needs, and performance metrics. You will bring deep expertise in understanding interconnected business processes and systems, helping teams evaluate dependencies and understand how changes may impact the broader organization.

You will also use data, insights, and cost-benefit analysis to evaluate program performance and identify opportunities to maximize business value. Working closely with leadership, you will translate organizational direction and strategy into actionable plans, influence sponsorship and stakeholder alignment, and help shift priorities toward new initiatives and objectives.

This role requires a strategic leader who can navigate complexity, influence across organizational boundaries, and turn business priorities into scalable programs that deliver measurable results.

Responsibilities
• Set enterprise-wide direction for program strategy, performance, and change: Define success metrics, guide business reviews and analytics, drive change management and organizational adoption, and ensure programs align with Microsoft's strategic priorities and deliver measurable business value.
• Lead organizational execution, communications, and stakeholder influence: Establish communication and landing strategies, drive rhythm of business, secure executive sponsorship, enable cross-functional readiness, and ensure teams effectively communicate program impact through data-driven storytelling.
• Drive operational excellence and portfolio governance at scale: Oversee complex program portfolios, establish governance and success criteria, optimize processes, manage resources and capacity, and ensure efficient, customer-focused execution across organizations.
• Provide strategic thought leadership for innovation and business outcomes: Shape program design, risk management, compliance, and long-term business strategy; guide teams in solving complex problems, identifying new opportunities, simplifying large-scale challenges, and aligning investments with priorities such as AI, security, efficiency, and quality.
• People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual's capabilities and aspirations. Invest in the growth of others.

Other
  • Embody our culture and values.


Qualifications
Required/minimum qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • 6+ years management (e.g., people, project, process, vendor, change) experience.

Additional or preferred qualifications
  • Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management , process management, or process improvement
    • OR equivalent experience.
  • 8+ years people management experience.


Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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