Director Business Development (IFM - Manufacturing and Distribution)

Dexterra

$120K — $150K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of solution-based sales experience in industrial services or facility management.
  • Direct experience in manufacturing, production, or distribution sectors.
  • Proven ability to close large contracts worth $1M+ annually.
  • Strong knowledge of integrated facility management covering both hard and soft services.
  • Ability to translate operational issues into financial outcomes for the business.
  • Experience with long sales cycles and multi-level stakeholder engagement.
  • Collaboration skills to work effectively with operations and engineering teams.
  • Degree in business, engineering, or relevant field, or equivalent experience.

Responsibilities

  • Lead business development within the Manufacturing and Distribution sectors.
  • Develop and manage a pipeline of complex, multi-site sales opportunities.
  • Identify and target key accounts in industrial sectors.
  • Conduct consultative discovery to align services with customer KPIs.
  • Engage with diverse stakeholders, from plant managers to corporate executives.
  • Design integrated service models that optimize labor and performance.
  • Oversee RFP responses, proposals, and negotiate contracts.

Benefits

  • Fully remote work model with flexible travel requirements.
  • Award-winning safety culture promoting employee well-being.
  • Opportunity to work in a growing organization focused on innovation and operational excellence.
  • Competitive benefits package including 401k, medical, dental, and vision.
  • Supportive team environment fostering personal and professional growth.
Full Job Description
Job Description

We are a leading provider of integrated facility services, delivering end-to-end solutions that support operational performance, asset reliability, and cost efficiency across complex industrial environments.

Are you driven by complex, high-value deals that reshape how large organizations operate?
Do you know how to connect operational challenges to real business outcomes?
Looking to work at the intersection of facilities, production environments, and strategic partnerships?

What's the role?

We're looking for a dynamic Director, Business Development to lead our sales growth acrossthe Manufacturing and Distribution sectors.

This is a strategic, enterprise-level sales role focused on originating and closing Integrated Facility Services (IFS) contracts within the manufacturing and distribution sector.

We partner with manufacturing plants, distribution centers, and logistics networks to manage and optimize their facilities - ensuring uptime, safety, and scalability in environments where operational disruption directly impacts revenue.

Details

You will be selling multi-site, multi-service outsourcing solutions that typically include:
  • Custodial and industrial cleaning (including specialized production environments)
  • Facilities maintenance (preventative & predictive)
  • HVAC, mechanical, electrical, and critical systems support
  • Production support services (non-core labor, line support, shutdown services)
  • Grounds and exterior maintenance
  • Warehouse and distribution facility upkeep
  • Energy management and sustainability initiatives
  • Reliability and asset lifecycle management programs
  • Own end-to-end business development for integrated facility services across manufacturing and distribution sectors
  • Build and manage a pipeline of complex, multi-site opportunities across regional and national portfolios
  • Identify and pursue target accounts across industrial manufacturing, food production, logistics, and distribution networks
  • Lead consultative discovery processes, aligning solutions to operational KPIs such as uptime, throughput, safety, and cost efficiency
  • Engage stakeholders at all levels, from plant leadership to executive and corporate functions
  • Structure integrated service models that balance operational needs, labour optimization, and long-term performance outcomes
  • Partner with internal operations and engineering teams to design, price, and position solutions
  • Lead RFP responses, proposals, and contract negotiations
  • Maintain pipeline discipline and forecasting accuracy using CRM tools
  • Deliver against revenue, margin, and contract value objectives

The role requires navigating complex, operations-led sales cycles (6-18 months), where decisions are driven by uptime, throughput, labor efficiency, and total cost of ownership.

It is fully remote and requires travel.

Qualifications

WHO ARE WE LOOKING FOR?
  • You bring a strong combination of commercial acumen and operational understanding, with the ability to navigate complex environments and build credibility with senior stakeholders.
  • 7-10+ years of experience in solution-based selling within industrial services, facility management, or outsourced operations.
  • Direct experience working with manufacturing, production, or distribution environments.
  • A proven track record of closing large, multi-year contracts (typically $1M+ annually).
  • A strong understanding of integrated facility management models, including both technical (hard) and service (soft) components.
  • The ability to translate operational challenges into clear financial and business outcomes
  • Experience managing long sales cycles and engaging stakeholders across multiple levels of an organization.
  • Strong collaboration skills, working cross-functionally with operations, engineering, and finance teams.
  • A degree in business, engineering, or a related field, or equivalent experience.
  • Flexibility to travel based on client footprint (approximately 50-70%).


Additional Information

WHAT'S IN IT FOR YOU?
  • Be part of an industry that's more important than ever!
  • Award winning safety culture.
  • Be part of a growing organization with a strong focus on innovation and operational excellence.
  • Competitive compensation and benefits package including 401k, medical, dental, vision, paid time off.
  • Fully Remote work model.
  • Supportive team environment with room to grow together.

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