Crawford & Company

Director Business Development

Crawford & Company โ€ข $120K โ€” $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant experience
  • Experience in Risk Management TPA and insurance sales
  • Knowledge of TPA industry products and risk management practices
  • Strong management and interpersonal skills
  • Excellent verbal and written communication
  • Effective negotiating and sales closing skills
  • Strong analytical and problem-solving skills
  • Organizational abilities and proficiency in databases
  • Willingness to travel frequently.

Responsibilities

  • Develop strategic sales plans for designated territory
  • Coordinate with Client Services and Legal on contract execution
  • Collaborate with IT to meet client service and reporting needs
  • Plan workflow with operations management for client satisfaction
  • Meet or exceed revenue targets while managing budget expenses
  • Facilitate post-sale activities for client program management
  • Implement cross-marketing strategies for product improvement
  • Oversee RFP activities from development to sale closure
  • Define training needs as per client requirements with Claim Operations
  • Coordinate with Finance on pricing and financial issues
  • Stay informed about market trends and customer needs
  • Represent the company at industry conferences and events
  • Uphold the company's Code of Business Conduct
  • Continue improving sales skills via training courses
  • Participate in special projects as directed.

Benefits

  • Remote work opportunity
  • Supportive company culture with a focus on collaboration
  • Access to industry conferences and training opportunities
  • Development programs to enhance sales skills
  • Potential for travel reimbursement and additional training incentives.
Full Job Description
Job Description

We're Hiring: Director, Business Development
๐Ÿ“ Texas (Remote - Work From Home)

We're seeking a Director, Business Development with solid experience within the casualty insurance industry and a strong track record in prospect identification, strategic selling, and relationship management to expand our national client base and strengthen long-term partnerships.

๐ŸŽฏ Role Overview:
๐Ÿ“ Under direction from SVP-Business Development, National Sales Director, or Business Unit Head, generates leads, conducts sales calls, prepares proposals and makes formal presentations to potential national account clients in the insured and self-insured casualty insurance or corporate market; leads may be generated through client direct marketing or through agent/broker of insurance carrier distribution network.

Responsibilities

  • Develops strategic sales plans and procedures for designated territory.
  • Coordinates with Client Services and Legal Services on all aspects of contract execution.
  • Facilitates coordination with IT to develop plans which meet client service standards and reporting needs. Communicates criteria to ensure data quality and reliability and plans procedures to be used for audits.
  • Consults with operations management, if necessary, to plan workflow at the branch level for optimum data reliability and client satisfaction.
  • Meets or exceeds designated revenue targets and manages expenses to budget goals.
  • Coordinates post sale activities by facilitating the implementation process and hand off to client services for client program management.
  • Facilitates cross marketing strategies with other company entities and manages product and process improvements that are related to the strategy.
  • Coordinates RFP activity collaborating with Proposal Unit and all operational functions from proposal development to close of sale.
  • In coordination with Claim Operations and Crawford University, defines special training if needed as a result of client specific requirements agreed to in the proposal.
  • Collaborates with appropriate Finance Division personnel on client pricing and financial issues.
  • Remains current and aware of market trends, competitive practices and customer needs.
  • Represents the corporation at conferences and seminars.
  • Attends industry functions and upholds professional image of the corporation.
  • Upholds Crawford & Company Code of Business Conduct at all times.
  • Continues to improve sales skills through courses and seminars.
  • Participates in special projects when requested.


Qualifications

  • Bachelor's degree or an equivalent combination of education and experience.
  • Previous experience with Risk Management TPA and insurance sales and services as well as managing, supervising or delivering the services required by the client.
  • Excellent knowledge of TPA industry products and services, general insurance and risk management principles, terminology and practices.
  • Excellent management and interpersonal skills with ability to manage high levels of stress in a fast pace environment.
  • Excellent verbal and written communication skills.
  • Strong negotiating techniques and sales closing skills.
  • Strong analytical and problem-solving ability.
  • Very good organizational ability.
  • Good personal computer skills and understanding of databases.
  • This position requires frequent travel; additional sales training may be required from time to time.

#LI-EM3 #LI-REMOTE

About Crawford & Company

Crawford & Company is an independent provider of claims management and outsourcing solutions to carriers, brokers, and corporations. The company's services include claims management, loss adjusting, and risk management consulting. Crawford & Company has operations in over 70 countries and offers services in more than 100 countries. The company was founded in 1941 and is headquartered in Norcross, Georgia.
Learn more about Crawford & Company
Size
9,000 employees
Market Cap
$259.4 million
Industry
Net Income
$28.3 million
5 Year Trend
-0.7%
Revenue
$1 billion

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