Aramark

Director, Benefit Services

Aramark$120K — $150K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in benefits functionality
  • 15+ years of related experience in a multinational environment
  • Strong analytical skills with the ability to perform in-depth analysis
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Outstanding organizational skills with keen attention to detail
  • Proven ability to develop program improvements and efficiencies
  • Strong verbal and written communication skills

Responsibilities

  • Align benefit strategies with overall company objectives
  • Support the VP of Benefits in health and retirement strategy development
  • Resolve complex benefit issues both independently and collaboratively
  • Implement and enforce competitive benefits processes and financial analysis
  • Prepare reports on key benefits metrics and operations
  • Collaborate with key stakeholders across HR, payroll, and finance
  • Lead RFP processes for vendor selection and program implementation

Benefits

  • Opportunity to lead benefits for a large, diverse workforce
  • Work in a fast-paced, vibrant environment
  • Collaborative relationships across the organization
  • Role based at Aramark's Global Headquarters in Philadelphia
  • Involvement in innovative wellbeing and rewards programs
Full Job Description
Job Description

The Director, Benefit Serviceswill work in our fast-paced, vibrant environment to lead the optimization and delivery of our U.S. benefits technology ecosystem-supporting a workforce of over 140,000 US employees within a 250,000-employee global organization.

The Director of Benefits Services will be actively involved with the strategy, design, administration, and compliance of Aramark's health & welfare and retirement programs as well as support other benefit programs and initiatives. The ideal candidate will be a proven, confident Benefits professional with a track record of providing solid service, advice and guidance to senior management, colleagues and employees.

This position is based out of Aramark's Global Headquarters in Philadelphia.

Job Responsibilities
• Aligning benefit strategies with overall Total Rewards, HR, and business strategy and objectives
• Supporting the Vice President of Benefits in the development short and long-term retirement, health and welfare and wellbeing strategy and plan design
• Working independently and in conjunction with the Benefits Team on resolving complex benefit issues on a regular basis
• Implement and enforce Benefits processes and programs including market competitive reviews, internal consistency, governance and financial analysis
• Preparing reporting as needed on key metrics related to benefits strategy and operations
• Establishing and maintaining collaborative relationships with key benefit stakeholders across the organization (e.g. human resources, payroll, finance, legal) to support the company's and benefit department's goals and objectives
• Leading request for proposal (RFP) processes as needed for vendor review and selection as well as new program implementations
• Provide consultative technical expertise, advice, and guidance regarding benefits matters to the Vice President of Benefits
• Assisting employees, including company executives, by explaining benefits plan details and pricing structures
• Evaluating the costs and benefits of key programs, such as wellness programs, life and disability insurance, employee assistance programs and employee discount programs
• Build strong relationships and collaborate with all levels of the organization to ensure benefits strategies align with and support organizational business and HR strategies.
• Assist in the coordination renewals with internal and external resources, including market competitiveness studies, remarketing efforts, cost effective plan design alternatives review and regulatory compliance.
• Foster robust wellbeing and rewards programs that connect the employee to the Company and community
• Assist with the policy management, communication and overall structure of company vacation, PTO and time away from work initiatives
• Stay current on changing Federal and State regulations and legislation that may affect employee benefits
• Ongoing vendor management

Qualifications
• Bachelor's degree or equivalent combination of related technical benefits functional experience
• 15+ years of related experience, preferably in a multinational environment
• Demonstrate strong analytical and technical skills; ability to perform independent in-depth analysis and present findings
• Advanced Proficiency and technical aptitude with Microsoft Office products, specifically Excel and PowerPoint
• Outstanding organizational ability including a keen attention to detail, strong follow-up skills; deadline oriented and proven ability to prioritize and multi-task.
• Demonstrated ability to develop and implement program and process management improvements and efficiencies
• Strong verbal and written communication skills
• Ability to maintain a high level of confidentiality and professionalism.
• Strong communication and presentation skills
• Ability to lead and manage multiple priorities, and transition seamlessly between day-to-day tactical activities and broader strategy

CEBS certification preferred

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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