We're seeking someone to join our team to help onboard and manage the daily processes and work within Fixed Income Derivatives Operations Business, specifically on Trade Support functions.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Manager position at Director level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.
What you'll do in the role:- Sending across affirmation requests to clients and making sure trades are executed within the timelines.
- Regular follow ups with clients and using the escalation matrix wherever required
- Understanding the end to end flow of the process and get into contact with sales and trading, brokers, MO and settlement teams on a regular basis to resolve breaks raised by clients
- Data mining, business analysis, modeling/reporting, and documentation: preparation and compilation of daily/weekly/monthly metric dashboards to ensure thorough business analysis
- Collaborate with team members of all levels to complete daily tasks, share market and systems knowledge, create best practice methodologies and approaches for business analysis, issue follow up and escalation
- Develop relationships with clients (i.e., Counterparties, Traders, Origination, Legal, Credit, IT and Controllers) to understand the priorities of stakeholders to ensure that business needs are met, protect client confidentiality and address ad-hoc requests in a timely fashion. Knowledge of Equities product(Swaps + OTC options) preferred.
- Answering detailed queries on specific products including Equity Swaps, OTC Options and Variance Swaps
- Research and resolve documentation discrepancies through proactive communication with internal partners (legal, sales, trading) and external counterparties.
- Ensure accuracy and completeness of internal confirmation records versus electronic platforms
- Implement and maintain stringent process controls to mitigate firm and client risk
What you'll bring to the role:- Strong working knowledge of ISDA definitions is essential
- Minimum of 8+years Banking Operations or equivalent relevant industry experience with exposure to financial products.
- Previous experience of trade support roles with exposure to trade life cycles, process flows and reconciliation with proven track record in managing and developing control functions.
- Knowledge of derivative products, settlement processes and electronic matching platforms (Markitwire) is preferable although training will be provided on the job.
- Minimum Bachelor or Master's degree.
- Proven track record and understanding of operational risk
- Experience in negotiating with clients to resolve language discrepancies
- Strong ability to maintain risk and control while balancing client service
- Time management and an ability to multitask across line and project work
- Ability to deconstruct complex processes into their component parts
- Root cause analysis of reoccurring problems with ability to resolve
- Excellent verbal and written communication skills across all levels of the organization
- Ability to re-engineer existing procedures
- Strong organizational and analytical skills
- Proactive and aggressive approach to risk management
- Ability to operate as a strong team player able to work efficiently & effectively against aggressive deadlines
- Ability to build strong working relationships with and influence internal partners including trade support, documentation and sales/trading
- Project Management or implementation of global strategic improvements.
Salary range for the position: $93,000 - $140,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.
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