Director, Asset Management and Enterprise Services Communications

Fidelity Investments

$103K — $211K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree and over 10 years of experience in communications
  • Demonstrated ability to build relationships with senior stakeholders
  • Strong storytelling and communication skills for diverse audiences
  • Proficient in driving change management strategies aligned with business goals
  • Excellent project management abilities for handling multiple priorities
  • Self-starter capable of independently managing communications initiatives
  • Motivated and adaptable in a fast-paced team environment
  • Innovative and strategic thinker with creative problem-solving skills

Responsibilities

  • Collaborate with executives to develop high-impact communications campaigns
  • Drive organizational alignment through strategic messaging and engagement
  • Create executive speaking points, presentations, and digital content
  • Support cultural change initiatives and connect associates with business strategy
  • Work with Corporate Communications on government relations and public policy
  • Guide community relations and enhance external communication efforts
  • Foster partnerships across Fidelity to enhance operational capabilities

Benefits

  • Comprehensive health care coverage and emotional well-being support
  • Market-leading retirement plan
  • Generous paid time off and parental leave
  • Charitable giving employee match program
  • Educational assistance including tuition reimbursement and student loan repayment
Full Job Description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As Director of Communications for Fidelity’s Enterprise Services (ES), you will work in close partnership with Fidelity executives, supporting high-impact communications and fostering alignment across the organization. You will collaborate with Fidelity’s ES businesses that develop new sources of revenue, explore emerging technologies, enhance operational capabilities, and improve the customer experience. You’ll work directly with senior leaders to develop thoughtful, strategic, and impactful communications campaigns, executive speaking points, presentations, intranet content, and messaging across digital, social channels and live events.

Collaborating with business and functional partners, you’ll drive communications that align with Fidelity priorities, connect associates to the business strategy, and support organizational and cultural change. You’ll have opportunities to grow and deliver impact as you partner closely with colleagues in Fidelity’s Corporate Communications and Corporate Affairs teams covering government relations, public policy, external communications, community relations, social media, and more.

The Expertise and Skills You Bring

    • Bachelor’s Degree, 10 plus years as a communications professional; experience with executive, internal, or external communications essential.
    • Proven success building and maintaining relationships with senior stakeholders and business partners.
    • Strong storytelling, written and verbal communication skills, with the ability to communicate complex information clearly to diverse audiences.
    • Experience delivering strategies and communications that effectively support organizational change initiatives, ensuring alignment with business goals and stakeholder engagement.
    • Strong project management skills and the ability to manage and prioritize multiple projects simultaneously in a fluid environment.
    • You can independently drive key components of communications and change management initiatives.
    • You are highly motivated and can thrive in a fast-paced and constantly evolving team environment.
    • You are an innovative thinker who brings a creative mindset to solving problems.
    • You have a strategic approach and can effectively evolve strategies based on feedback.

The Team

This role sits in the Leadership Communications organization within Corporate Communications.

We connect our work to larger enterprise efforts that reach a range of internal and external audiences.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $103,000-211,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Certifications:

Category:Communication

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