Position Details:
- Facility: BayCare System Office
- Location: Clearwater, FL
- Status: Full Time, Exempt
Summary for Director Admitting and Financial Assistance:
- Responsible for achieving a balance between new technology, department demands, cost effectiveness, setting goals forecasting, charity programs, managing accounts receivable, and policy/procedure development.
- Responsible to collaborate with all lines of business in BayCare including Outpatient Imaging, Outreach Lab, BayCare Medical Group, Urgent Care Centers and Behavioral Health.
- The core registration responsibilities include the timely, accurate and effective registration of patients with emphasis on providing a seamless registration process from scheduling, pre-registration, insurance verification, authorization, financial counseling, up-front cash collections, denials mitigation.
- Works to ensure compliance with JACAHO, federal and state requirements.
- The core Financial Assistance responsibilities are to interact with hospital senior leadership and directors, outside Florida State and County agencies, Government Relations, the media, Community organizations.
- The Financial Assistance program is aimed at assisting uninsured patients in finding financial resources to ensure future continuity of care, to pay current and past medical bills, and charity applications, as appropriate.
- Therefore, give input for community needs, legislative issues, healthcare reform, IRS Community Hospital requirements, revenue management projects, ensures policy & practice standardization in all areas of Patient Access/Admitting/Registration/FA across all facilities.
- The Director will be a key promoter of service excellence to ensure a positive patient experience. Report directly to the Vice President for Patient Financial Solutions.
Minimum Qualifications:
Experience:
- Required - 10 years - Accounts Receivable;
- Required - 12 years - Healthcare Management in related field; Or - 15 years - related experience in lieu of Bachelors.
Education:
- Required - Bachelors Degree in related field
- Preferred - Masters Degree in related field
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Leadership Essentials
- Communication: Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood.
- Emotional Intelligence: Demonstrates self-awareness and manages one's emotions. Recognizes and responds constructively to others' emotions and builds meaningful relationships.
- Talent and Team Development: Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth.
- Change Champion: Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation.
- Collaboration: Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions.
- Results Driven: Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them.
- Inclusion and Belonging: Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging.
If you strive to make the difference through delivering or supporting high-quality, compassionate care, we invite you to join our extraordinary team. Together, let's continue to put our community at the heart of everything we do and drive positive change in health care.
