In this role, you9re not just managing client relationships, you9re architecting them. You think in portfolios, not projects. You see around corners, build trust at every level, and lead teams that are genuinely excited to do their best work. Your clients don9t just rely on you - they can9t imagine working without you.
Main Responsibilities:- Own the room and the relationship. You9re the senior client partner, deeply embedded in their business, trusted at the leadership level, and always two steps ahead of what they need next.
- Go wide and deep on the business. You understand the client9s category, their competitive landscape, their internal pressures, and what keeps their CMO up at night, and you bring that intelligence into every brief, conversation, and recommendation.
- Lead multi-disciplinary teams with clarity and confidence. You bring together creative, strategy, media, analytics, and production, setting a clear vision, keeping work on track, and creating the conditions for bold ideas to survive and thrive.
- Be the escalation point and the calm in the storm. When challenges arise, you navigate them with composure, sound judgment, and a solutions-first mindset.
- Drive organic growth. You identify opportunities to expand the scope of work, make a compelling case for new capabilities, and build the kind of client confidence that leads to bigger mandates.
- Partner with finance and leadership on the business of the business, revenue forecasting, contract negotiations, staffing models, and profitability. You understand that great work and smart business aren9t mutually exclusive.
- Mentor and develop the account team around you. You invest in people and help them grow into stronger client leaders and stronger humans.
- Be a cultural anchor at A&G. You show up, contribute, and help shape what it means to work here.
What You Bring:- Relevant experience in a related field (marketing, communications, business, strategy)
- 7-10+ years of experience in a client service role, with at least 2-3 years at a senior level
- A track record of leading complex, integrated accounts and growing client relationships over time
- Demonstrated ability to manage and develop high-performing teams
- Deep knowledge of agency disciplines: account leadership, strategy, creative, media, analytics, and production
- High EQ, strong executive presence, and the ability to lead through influence as much as authority
- A bias toward action, a high bar for quality, and a genuine love for the work
Competencies:- Craftsmanship: You take the quality of your work and contributions to your team very seriously. Honing your craft skills daily to elevate your game, our agency output, and our client experience.
- Creativity: You are a problem solver to the core. Always looking for new approaches to strengthen your work, ideas, and our teams at large - pushing against the conventional to spark action.
- Curiosity: You are proactive and have an insatiable desire to learn about the ever-changing landscape through the lens of your audiences, your client, and your craft to make your contributions and the work stronger.
- Culture: You are a present and positive member of our A&G community, demonstrating our values and fostering an energizing and inclusive environment that transcends our walls.
If you9re ready to take your career to the next level and contribute to transforming brands, businesses, and communities, we9d love to hear from you. Apply today and let9s create something amazing together.
A&G is a fiercely independent agency in the cities where independence was born, Boston & Philadelphia. Innovation & culture drive its success.
