Farmers Insurance Group

Direct Sales Director

Farmers Insurance Group • $90K — $120K *
Kansas City, KS 66102In-Person
Finance & Insurance
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required; Bachelor's degree preferred.
  • Property & Casualty insurance license required upon hire.
  • Minimum 7 years of sales and call center experience, preferably in direct sales.
  • Minimum 2 years of people leadership experience.
  • Demonstrates excellent judgment and decision-making skills.

Responsibilities

  • Manage multiple direct sales teams to sell multi-line insurance products.
  • Ensure communication and execution of sales strategies and compliance standards.
  • Drive a culture of ownership and continuous improvement through performance reviews and coaching.
  • Coach and develop supervisors for effective team leadership and engagement.
  • Analyze performance data to identify trends and implement action plans.

Benefits

  • Bonus Opportunity based on Company and Individual Performance
  • 401(k)
  • Medical, Dental, Vision insurance
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
Full Job Description


Workplace: Hybrid ( #LI-Hybrid )

Job Summary

  • This position manages multiple direct sales teams to sell multi-line insurance products to prospective customers, primarily through inbound calls.
  • This role bridges tactical execution and strategic direction, ensuring alignment between frontline operations and broader organizational goals.
  • This role collaborates with directors and other business partners to implement initiatives, monitor performance trends, and resolve operational challenges.


Essential Job Functions

  • Focuses on sales production and sales representative efficiency.
  • Ensures consistent communication and execution of sales strategies, compliance standards, product or process updates, and customer experience goals to assigned teams.
  • Ensures production targets are met for both sales representatives and supervisors.
  • Drives a culture of ownership, accountability, recognition, and continuous improvement through regular performance reviews, coaching sessions, and development planning.
  • Coaches and develops supervisors to enhance clear communication, team leadership, and employee engagement.
  • Participates in workforce planning, hiring, and succession planning efforts.
  • Manages performance management and sets the appropriate thresholds.
  • Analyzes performance data across teams to identify trends, opportunities, and risks through root cause analysis.
  • Recommends and implements targeted action plans.
  • Work with licensing to ensure proper coverage.
  • Interprets and communicates procedural and regulatory changes to assigned staff.
  • Ensures appropriate system access.
  • Partners with directors to translate strategic objectives into actionable team-level plans and initiatives.
  • Leads cross-functional projects and pilots aimed at improving sales processes, technology adoption, and customer satisfaction.
  • Investigates and resolves escalated customer issues in a timely manner.
  • Performs other duties as assigned.


Physical Actions

  • Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
  • The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
  • Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
  • Frequently sits for prolonged periods of time, up to a full shift.
  • Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
  • Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
  • Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
  • Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
  • Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
  • Possesses clear vision, with or without correction, to visually read and verify information.
  • Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
  • Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
  • Jobs in this category require rare, if any, travel.


Education Requirements

  • High School Diploma or equivalent required.
  • Bachelors degree preferred.
  • Property & Casualty insurance license required upon hire.


Experience Requirements

  • Minimum seven years of sales and call center experience required, preferably in direct sales.
  • Minimum two years of people leadership experience required.


Additional Qualification

  • Demonstrates excellent judgment and decision making skills.
  • Effective interpersonal skills.
  • Ability to influence internal and/or external constituents.
  • Seeks to acquire knowledge in area of specialty.
  • Builds and manages effective teams.
  • Instills commitment to organizational goals.
  • Demonstrated problem solving skills.
  • Possesses strong technical aptitude.

Benefits
  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer


Job Location(s): US - KS - Kansas City

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: [redacted]

About Farmers Insurance Group

Farmers Insurance Group is an insurer group of automobiles, homes, and small businesses. It helps their clients plan wisely for the unexpected but also on helping restore order when it occurs, so they can keep moving along its plan. The companies comprising the Farmers Insurance Group of Companies® makeup insurers of vehicles, homes, and small businesses and provide a wide range of other insurance and financial services products. The Los Angeles, California-based company was established in 1928 by John C. Tyler and Thomas E. Leavey.

Farmers Insurance Group Careers

Join the vibrant team at Farmers Insurance Group, a leading entity in the insurance sector, and propel your career to new heights. As part of our dynamic team, you will be at the forefront of transforming the insurance industry through innovation and leadership.

Work You’ll Do

At Farmers Insurance Group, we offer more than just job opportunities; we provide a platform for professional growth and personal development. Our team is committed to fostering a culture of diversity and inclusion, where every employee is valued and given the chance to thrive.

Empower Your Career

Step into a world of exciting challenges and rewarding experiences in various roles across the company. From customer service to claims adjustment, each position at Farmers offers a unique opportunity to make a significant impact. With a focus on leadership development and diversity training, we ensure that all team members are equipped to lead, innovate, and excel.

Innovate with Us

Join our team of over 30,000 dedicated professionals who are pushing the boundaries of what's possible in the insurance industry. At Farmers Insurance Group, innovation isn't just another buzzword—it's at the core of everything we do. Whether it's developing new policies or enhancing our digital platforms, our employees are empowered to think creatively and act boldly.

Grow and Succeed

Farmers Insurance Group is committed to the growth of every team member. We support your career journey with extensive training programs, mentorship opportunities, and leadership courses that prepare you for the future. Whether you’re starting with an internship or stepping into a senior role, you’ll find that our commitment to professional development sets us apart.

Benefits and Culture

We pride ourselves on offering competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health insurance to retirement plans and wellness programs, we provide the benefits you need to live a balanced and fulfilling life. Our culture is built on collaboration, respect, and a commitment to excellence. We celebrate diversity and strive to create an inclusive environment where everyone can contribute their best work.

Join Our Team

Explore the various career paths available at Farmers Insurance Group and discover how your skills and passions can align with our mission. We are actively hiring and looking for individuals who are passionate, curious, and eager to make a difference.

Stay Connected

Keep up to date with the latest job opportunities, company news, and industry insights by joining our network. Connect with us on LinkedIn, follow us on Twitter, and like us on Facebook to stay informed about new positions, employment trends, and networking events.

Apply Now

Ready to take the next step in your career? Search open positions that match your skills and interests on our Jobs page. Tailor your resume, prepare for your interview, and join a team that’s dedicated to redefining the future of insurance.

SEARCH FARMERS INSURANCE JOBS

Farmers Insurance Group is more than just a company—it's a place where you can grow, innovate, and lead. We look forward to welcoming you to our team and helping you build a fulfilling and successful career.
Learn more about Farmers Insurance Group
Size
48,000 employees
Industry
Finance & Insurance
Founded
1928
* Ladders Estimates

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