Royal Bank of Canada

Direct Investing Senior Relationship Manager

Royal Bank of Canada$90K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education with a minimum of 4 years in a client service role.
  • Demonstrated ability to build strong relationships with clients and stakeholders.
  • Proven track record in achieving sales results and meeting KPIs.
  • At least 2 years of experience in the brokerage or investment sector.
  • Completion of the Canadian Investment Regulatory Exam (CIRE) or equivalent securities courses required.
  • Registration with the Canadian Investment Regulatory Organization (CIRO) is necessary.

Responsibilities

  • Manage retention and asset growth for a portfolio of high-value clients.
  • Deliver exceptional service demonstrating a high level of care for clients.
  • Identify client priorities and connect them with RBC partners for added value.
  • Collaborate with market partners to uncover new client opportunities in high net worth segments.
  • Conduct client seminars to enhance understanding of RBC Direct Investing's offerings.
  • Provide insights to deepen client relationships and optimize use of the online platform.
  • Cultivate a network of Centers of Influence (COI) to generate new business leads.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Opportunities for professional development through coaching.
  • Chance to make a notable impact in the community and with clients.
  • Work within a collaborative and high-performing team environment.
Full Job Description
Job Description

Job Description

What is the opportunity?

At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW) clients with highly complex needs.

Joining our team will give you the opportunity to showcase your client-focused mindset and ability to identify and develop client centric solutions while being supported by a team committed to your growth and development. At RBC Direct Investing, you will have the resources and support needed to deliver for your clients through partnerships and alignment with RBC Wealth Management.

These opportunities are based in Hamilton for Southwestern Ontario including London and Windsor.

What will you do?
  • Be accountable for the retention and asset growth of an assigned portfolio of RBCDI's highest value clients located in your market
  • Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a "white glove" level of care
  • Know your clients by identifying what is important to them, introduce them to RBC partners when you identify opportunities to add value
  • Collaborate with local market partners, including Wealth Management, Dominion Securities, PH&N, Private Banking, Commercial and Business Banking to identify new high net worth client opportunities that require a specialized and in-person on-boarding experience
  • Deliver client seminars and client knowledge sessions to drive engagement and awareness of the RBCDI total value proposition
  • Deepen client relationships by offering value added insights, ensuring clients understand how to get the most out of RBC DI's industry leading online platform
  • Be accountable to understand the growth opportunity in your market/s and cultivate Centre of Influence (COI) networks to win new business


What do you need to succeed?

Must-have
  • Post-secondary education and a minimum of 4 years of experience in a client service role, driven to help meet clients' needs
  • Proven ability to cultivate strong relationships with both clients and internal stakeholders
  • Proven ability to achieve sales results and KPIs
  • 2+ years of brokerage or investment industry experience
  • Canadian Investment Regulatory Exam (CIRE) or prior to January 2026, Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) Strong communication, analytical and time management skills, along with an attention to detail
  • This role will require Canadian Investment Regulatory Organization (CIRO) registration


Nice-to-have
  • Derivates Exam or prior to 2026, Derivatives Fundamentals Course and Options License (DFOL)
  • Applied knowledge of Wealth Management practices, risk management and operational procedures


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable
  • Leaders who help your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team


Job Skills
Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

148 FULLARTON ST:LONDON

City:

London

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-14

Application Deadline:

2026-08-29
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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