Job Description:The Director, Revenue Cycle Management will be responsible for managing necessary functions, outside of billing and collecting, that support efficient and accurate reimbursement. As a key member of the revenue cycle team, the executive will oversee a team and work with various internal and external stakeholders to develop and execute business objectives. The individual will ensure the team is able to successfully integrate new business into Radiology Partner's oversee continued support through Client communication and issue identification and resolution
DIRECTOR, REVENUE CYCLE MANAGEMENT - POSITION SUMMARY:- Serve as the VP's strategic partner for the region, representing leadership in meetings and keeping the VP informed of revenue-impacting issues and operational risks.
- Oversee multiple billing teams across the region, monitoring performance at all levels to ensure adherence to standards, compliance with state and federal regulations, and timely submission and payment of claims.
- Review AR performance metrics daily, weekly, and monthly to identify trends, develop action plans, and address client issues, denials, rejections, and escalated patient complaints or audits.
- Lead RCM standardization initiatives and billing process improvements, leveraging technology and innovation to enhance workflows, reduce denials, and improve revenue cycle efficiency.
- Oversee integrations of new practices and locations into the Imagine system, documenting practice-specific processes to ensure smooth transitions from onboarding to operations.
- Serve as the primary point of contact for client leadership and internal teams regarding ongoing RCM performance, payer issues, escalations, and enrollment-related concerns
- Define, track, and report team performance metrics, proactively identifying failures or system issues and implementing corrective actions to drive results.
- Own key practice performance, particularly for practices where also serving as the Performance Manager, ensuring alignment with regional goals and operational excellence.
- Collaborate across teams to resolve revenue holds, payer challenges, and operational obstacles impacting cash flow and claims processing.
- Mentor, develop, and train team members through professional development initiatives to cultivate a high-performing and accountable team culture.
- Direct and ensure timely completion of project and work plans, reviewing financial reporting and slide decks prior to VP approval to support accurate and strategic decision-making.
- Lead the planning and coordination of meetings with internal and external stakeholders to maintain transparency, alignment, and consistent progress toward operational goals.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:- Bachelor's or Master's degree in Health Administration, Business Administration, or a related field, or an equivalent combination of education and experience .
- 5+ years of experience in revenue cycle management, project management, client service, and system integration; supervisory experience in a high-volume, managed care environment preferred.
- Demonstrated knowledge of healthcare reimbursement, medical billing, CPT/ICD9/ICD10 coding, financial reporting, and collections processes; radiology revenue cycle and billing experience preferred.
- Proven ability to manage billing system and payor setup/configuration, including understanding payer behavior and claims workflow.
- Strong problem-solving, analytical, and strategic thinking skills with the ability to see the big picture and drill into operational details.
- Demonstrated success leading process improvement initiatives and standardization efforts.
- Effective communication, presentation, and facilitation skills for VP-level and executive audiences, with excellent interpersonal, verbal, and written communication abilities.
- Highly motivated self-starter, adaptable to fast-paced, high-growth environments, capable of managing competing priorities and driving results.
- Strong team leadership and mentoring experience, with the ability to build collaborative relationships across cross-functional groups.
- Proficient in Microsoft Office Suite, including advanced Excel and PowerPoint; intermediate skills in Word and Outlook.
WHY RADIOLOGY PARTNERS:- Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews, Career Growth Opportunities
- Flexible Remote Schedules - Nashville, TN Preferred
- Generous PTO Plans and Paid Holidays
- Proudly Certified as a Great Place to Work for Five Consecutive Years
COMPENSATION:The salary range for this position is $135,000-$145,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
