Pacific Dental Services

Dir, Learning and Development

Pacific Dental Services$153K — $207K *
Hospitals & Medical Centers
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field or 5+ years of equivalent experience
  • Master's degree in Business or Human Resources or equivalent experience preferred
  • 10+ years in talent and learning development with experience leading national teams
  • 6+ years in a leadership role
  • Experience in fast-paced entrepreneurial or founder-owned businesses

Responsibilities

  • Partner with leaders to align learning solutions with organizational goals
  • Support workforce planning efforts for effective talent management
  • Implement consistent training standards across the organization
  • Own the leadership program for executive development
  • Collaborate with teams to streamline the recruiting and onboarding process
  • Manage the annual performance review and promotion cycles
  • Execute a strategic learning and development plan catered to diverse business needs
  • Provide coaching to managers on necessary learning programs
  • Track and communicate metrics on learning program effectiveness
  • Understand and translate business needs into a comprehensive talent management strategy
  • Oversee the Learning and Development budget
  • Stay updated on trends and best practices in the field

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition reimbursement
  • 401K
  • Paid time to volunteer in the local community
Full Job Description
Overview

The Dir, Learning and Development (L&D) is a strategic leader responsible for designing, developing, implementing, and evaluating comprehensive learning and development programs that support PDS Health's business model. This dynamic leader is responsible for building and scaling impactful L&D initiatives through team members full career path, fostering a culture of continuous learning and a focus on achieving PDS Health's business objectives. The Director will lead a team of L&D professionals and collaborate with stakeholders across the organization to identify learning needs, deliver engaging content, and measure the effectiveness of learning programs. Major accountabilities include developing strategic training plans that are role specific, content development, performance consulting, instructional design, and deployment of learning and development strategies.

This role is an onsite role, and can be locations at one of our support centers in Irving, TX, Irvine, CA, or Henderson, NV.

Respondsibilities
  • Partner with business unit leaders to implement solutions that support alignment with organizational vision and goals as it relates to learning and development.
  • Support SVP, People with workforce-planning efforts to effectively forecast, assess, and manage talent/people.
  • Apply consistent training/learning standards throughout the organization.
  • Ownership of Thorne Center for Excellence Edge Executive leadership program.
  • Collaborate with Regional and Support business units, to ensure a seamless recruiting, on-boarding process that meets the growing and competitive needs for national talent and effectively assimilates new team members to PDS' culture.
  • Own end to end the organization's annual APR and promotion process.
  • Develop and execute a strategic plan for learning and development for the organization. Assist support center, regional and business unit leaders to customize learning programs for their business needs/markets.
  • Provide coaching and thought leadership to managers on learning and development required.
  • Develop and track metrics related to progress and success of learning and development programs and communicate the value/results to the organization.
  • Take time to thoroughly understand business needs and priorities, translating them into an executable talent/people management strategy at the enterprise and business-unit level.
  • Manage the Learning and Development budget.
  • Stay abreast of current trends and best practices in Talent, Learning and Development, providing continuous improvement.
  • Ensures compliance with all policies and standards, as well as state, federal and other regulatory bodies.
  • This is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change.

Required
  • Bachelor's Degree in Arts/Sciences (BA/BS) in related field of study from an accredited college or university. In lieu of degree, 5+ years of experience.
  • Master's degree in Arts/Sciences (MA/MS) in Business, or Human Resources from an accredited college or university or equivalent experience.
  • 10+ years of demonstrated experience and knowledge in talent, learning development and leading national teams.
  • 6+ years of leadership experience.
  • Experience in strong growth entrepreneurial or founder-owned businesses.

Preferred
  • Advanced studies in instructional technology, management, organization development, or the behavioral science.
  • Training experience and/or applicable certifications.
  • Previous experience in Dental/Healthcare/Retail. Dental offices experience is especially preferred.

Knowledge/Skills/Abilities
  • Must be proactive; willing to provide new and meaningful alternatives to current practices and programs, while providing both strategic and tactical plans required accomplishing the mission-at-hand.
  • Highly developed team building, influencing, and collaboration skills.
  • Accustomed to executing much of the work without the support of extensive resources.
  • Strong abilities in managing the daily operations of department(s) or work unit while developing long term (3-5 years) goals.
  • Strong strategic thinking abilities to understand and process complex information and exercise sound judgement.
  • Outstanding leadership skills; plus exceptional time management and prioritization abilities. Dedication to personal development and education.
  • Well organized and resourceful; effective and efficient at marshaling multiple resources to get things done.
  • Attack everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drive to finish everything he/she starts.
  • Ability to build trust with those requiring coaching, create a win/win need for change, and recognize and celebrate improvement to sustain change.
  • Possesses "big picture" perspective and able to accomplish that through proper level of articulation across team.

Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


Salary Information

$153,000.00-$207,000.00 / Annually

About Pacific Dental Services

Pacific Dental Services (PDS) is a dental support organization that provides business and administrative services to dental practices. PDS-supported dentists strive to provide the highest level of patient care and satisfaction and are supported by PDS's non-clinical administrative team. PDS-affiliated dentists are able to focus on providing high-quality patient care while PDS provides the administrative support necessary to operate a successful dental practice. PDS was founded in 1994 and is headquartered in Irvine, California.
Learn more about Pacific Dental Services
Size
12,000 employees
Industry
Founded
1994

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