Quest Diagnostics

Dir, Labor Relations and HR Policy

Quest Diagnostics$170K — $200K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Labor Relations, or related field, or equivalent experience
  • 10+ years leading labor negotiations as the chief spokesperson
  • 10+ years interpreting and applying employment policies in large organizations
  • Extensive knowledge of the National Labor Relations Act and labor regulations
  • Experience with union organizing, collective bargaining, and labor contract administration
  • Ability to build relationships and collaborate with diverse stakeholders
  • Strong communication and facilitation skills

Responsibilities

  • Oversee the operational strategy and management of Labor Relations services
  • Conduct collective bargaining negotiations and finalize agreements
  • Support labor relations processes during acquisitions
  • Engage stakeholders for proper conduct in recognition campaigns
  • Lead union activities and manage grievance resolution
  • Track labor relations metrics and analyze trends
  • Develop HR policies with legal and COE partnerships

Benefits

  • Day 1 medical, dental, and vision for full-time employees
  • Best-in-class well-being programs
  • Annual health assessment program
  • Mental health program
  • Vacation and health/flex time
  • 6 holidays plus 6 'MyDay' off
  • Financial coaching and services
  • 401(k) with company match
  • Employee stock purchase plan
  • Life and disability insurance options
  • Flexible Spending Accounts
  • Annual incentive plans
  • Education assistance and career advancement opportunities
  • Matching gifts program
Full Job Description
JOB DESCRIPTION

The Director, Labor Relations and Human Resources (HR) Policyserves as a strategic leader and subject matter expert on labor relations with an enterprise-wide scope. This role is responsible for leading labor negotiations, interpreting, and ensuring the consistent and effective administration of collective bargaining agreements and grievance procedures and fostering constructive union relationships. The Director will also lead and drivepositive employee relations initiatives and will provide critical and expert guidance and consulting on the labor relations impact of business decisions and transactions, helping to proactively manage risk and align labor strategy with operational goals.

The Director will be responsible for ensuring that the HR policies and procedures are reviewed and maintained and will establish or review the appropriate governance.

This role may work remotely but prefer close to Quest site.

National base range $170,000 - $200,000 but actual compensation dependent on location + 20% AIP.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, whereapplicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.


BenefitsInformation: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects 6 physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplementalhealth, dental & vision for FT employees who work 30+ hours
  • Best-in-classwell-beingprograms
  • Annual, no-costhealthassessmentprogramBlueprintforWellness4
  • healthyMINDSmentalhealthprogram
  • VacationandHealth/Flex Time
  • 6Holidaysplus1"MyDay"off
  • FinFitfinancialcoachingandservices
  • 401(k)pre-taxand/orRothIRAwithcompanymatchupto5%after12monthsofservice
  • Employeestockpurchaseplan
  • Lifeanddisabilityinsurance, plusbuy-upoption
  • FlexibleSpendingAccounts
  • Annualincentiveplans
  • Matchinggiftsprogram
  • Educationassistancethrough MyQuestforEducation
  • Careeradvancementopportunities
  • andsomuchmore!

JOB RESPONSIBILITIES

Duties and Responsibilities

The Director will be part of the Employee Relations COE leadership team and will focus on the following key areas:

Labor Relations

  • Oversee and execute the long-term operational strategy, policy, methodology and management of the Labor Relations services, subject to management guidance and approval.

  • Prepare collective bargaining agreement negotiation strategies, lead and conduct negotiations, and perform tasks necessary to finalize signed agreements.

  • Ensure adequate support for integration of acquisitions with respect to the Labor Relations processes and policies, including due diligence and integration.

  • Engage with legal, operations, and other stakeholders to monitor and ensure appropriate conduct of campaigns, elections, or other recognition processes.

  • Lead or support union campaigns and concerted activity events (e.g., union card signing, strikes, employee petitions, etc.) as they arise.

  • Assist and support labor contract administration to include grievance resolution and arbitration advocacy, among other related tasks.

  • Review and evaluate collective bargaining agreements, provide analysis, identify risks, and develop solutions to mitigate risk and support operations.

  • Develop, foster, and maintain constructive union relationships.

Positive Employee Relations

  • Lead and support Positive Employee Relations efforts across Quest Diagnostics, including planning and execution of nationwide team projects and initiatives.

  • Develop and maintain a positive ER training curriculum and programs to further develop HR & People leaders.

  • Conduct local / regional climate assessments and trend analysis to anticipate and address labor-related risks.

  • Track and analyze labor relations and HR metrics to identify trends and improvement opportunities.

  • Review Employee Relations communications plans and ensure effective alignment with key stakeholders.

  • Present and deliver labor relations training, projects, business updates, and other initiatives to groups such as, HRBPs, Employee Relations Partners, operational leaders, and/or Quest senior and executive leadership teams.

  • Stay abreast of relevant political, economic, legal, and market developments and trends.

Human Resources Policy

  • In partnership with Human Resources, COEs and legal, develop and maintain company HR policies.

  • Establish or update robust and scalable processes and systems to ensure effective Labor Relations support within Quest.

  • Provide subject matter expertise in specialized regulatory areas (e.g., EEOC, ADA, OFCCP, FMLA, WARN Act, FLSA, trade unions, etc.).


JOB QUALIFICATIONS
  • Bachelors degree in human resources, Labor Relations, or related field, or equivalent professional work experience.

  • At least 10+ years of labor negotiations experience as the chief spokesperson/1st Chair negotiator.

  • 10+ years of demonstrated experience accurately interpreting and applying employment policies and procedures in a large, complex organization.

  • Strong experience with all aspects of labor relations, including knowledge of the National Labor Relations Act and other labor regulations, acts, or laws.

  • Detailed understanding of union organizing campaigns and recognition processes; the collective bargaining process, multi-employer bargaining, and contract negotiation; labor contract interpretation and administration, handling of grievances, mediation, and arbitration; business acquisition and divestiture; NLRB proceedings; and constructive engagement with labor organizations.

  • Ability to leverage a collaborative and supportive approach to lead and motivate teams and end-to-end management of negotiations.

  • Strong ability to build relationships across all stakeholders to drive LR strategy.

Required Competencies

  • Proven ability to balance multiple priorities, partners, and work streams.
  • Strong facilitation and business partnership skills.
  • Effective communication skills.
  • Demonstrated ability to influence others in

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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