Lowe’s

Dir-Flex & Off Shelf Merchandising

Lowe’s • $125K — $150K *
Mooresville, NC 28117In-Person
Retail & Consumer Goods
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 10 years of relevant retail and/or merchandising experience.
  • 8 years in store operations and/or a deployment role.
  • 8 years in a mass, grocery, or home improvement business environment.
  • 5 years of leadership experience in a retail context.
  • 5 years in product merchandising or selling.
  • 5 years of experience working closely with senior leadership.
  • Big-box home improvement retail experience and P&L management.

Responsibilities

  • Develop and execute merchandising strategies aligning with business goals.
  • Create localized programs with Field and Core Merchants to drive value.
  • Collaborate to integrate merchandising programs into overall strategies.
  • Prepare for executive meetings ensuring departmental alignment.
  • Represent field insights in executive leadership meetings.
  • Coordinate merchandising displays and develop quarterly flex plans.
  • Analyze performance via data insights and track KPIs for improvement.

Benefits

  • Relocation support to Charlotte/Mooresville, NC region.
  • Emphasis on collaboration within the office environment.
  • Career development opportunities through team mentoring.
  • Visibility into performance impact on customer experience.
  • Engagement with senior leadership on strategic initiatives.
Full Job Description
Your Impact

The primary purpose of the Director, Flex & Off-Shelf Merchandising role is to lead the strategy, planning, and execution of flex and off-shelf merchandising initiatives across the enterprise. This position is responsible for guiding a high-performing team while collaborating closely with cross-functional teams, including Field Merchants, Core Merchants, Marketing, and Regional Vice Presidents (RVPs).

The Director will ensure product visibility, optimize sales, and enhance customer engagement through innovative flex and off-shelf merchandising solutions. Additionally, this role will drive strategic partnerships with peers in Core Merchandising and Merchandising Execution to improve processes, enhance execution efficiency, and optimize labor utilization. The Director is expected to have a significant positive impact on sales and the customer experience by ensuring the strategic, successful, and timely implementation of all new flex and off-shelf initiatives, while minimizing disruption in stores. By fostering a culture of collaboration and continuous improvement, the Director will position the team and organization for sustained success.

What You Will Do
  • Develop and execute flex and off-shelf merchandising strategies aligned with overall business objectives and brand guidelines.
  • Create actionable recommendations, in partnership with Field Merchants, Core Merchants and RVPs, for localized programs that will deliver incremental value to their markets and to their customer through growth, efficiency or profitability.
  • Collaborate with Field Merchants, Core Merchants, RVPs and other store Center of Excellence (COE) leaders to ensure seamless integration of flex and off-shelf merchandising programs into overall Lowe's strategies.
  • Prepare for the Executive Leadership Team (ELT) Product Alignment meetings to ensure assigned departmental submissions are aligned with the Merchant, Field Merchant, and RVP support and regional execution playbooks
  • Represent the field perspective in executive leadership team product pitch meetings, advocating for local insights and strategies.
  • Coordinate Field-led endcaps, side stacks and j-hooks and work with Regional Field Merchants and Core merchandising leaders to develop a comprehensive flex plan for each quarter.
  • Create cross-functional project resource plans to reduce customer gaps, market gaps, product assortment gaps, and define project opportunities in partnership with cross-functional teams.
  • Lead the analysis of flex and off-shelf merchandising performance through data-driven insights, track KPIs, and provide recommendations to core merchants, field merchandising, and field execution partners for continuous improvement.
  • Develop tier-one attachment plays in partnership with the Regional Field Merchants, Marketing, and Promotional Pricing teams.
  • Monitor the performance of the off-shelf plan in each region and report on performance to the Regional Field Merchants, Core Merchants, and MVPs in partnership with Finance.
  • Create a monthly focus class plan and incorporate flex and off-shelf into the overall plan to better partner with Core Merchandising.
  • Gather vendor and manufacturer category data to support cross merchandising opportunities.
  • Provide leadership, support market needs, and review and evaluate product/merchandise service quality by making regular visits to Lowes stores to validate the execution of flex and off-shelf merchandising to deliver a consistent customer experience across the organization.
  • Share results of impact analyses with the Service teams in the market to demonstrate the positive impact of Merchandising Service work to drive engagement
  • Lead, mentor, and develop a team of off-shelf and flex analysts, fostering a culture of high performance and continuous learning. Provide strategic guidance and support to empower the team in managing their responsibilities and achieving both personal and organizational goals.
  • Monitor and validate the quality of work performed by your team, ensuring that their efforts drive optimal performance and align with overarching merchandising and organizational objectives.


Minimum Qualifications
  • Bachelor's degree or equivalent years of experience in lieu of education requirement, if applicable
  • 10 years of relevant retail and/or merchandising experience
  • 8 Years Experience in store operations and/or a deployment role
  • 8 Years Experience either selling to or working in a mass, grocery, or home improvement business environment
  • 5 years of leadership experience
  • 5 Years Experience in product merchandising or selling
  • 5 years of experience working closely with senior leadership
  • Big-box home improvement retail industry experience
  • Experience managing a P&L


Preferred Skills/Experience
  • Experience working in a company with revenues in excess of $100 million


Where You'll Be
  • Associates are required to relocate to the Charlotte/Mooresville, NC region to foster collaboration and support.
  • The ideal candidate must be willing to work in the office at our Mooresville, NC, location, 5 days per week.
  • Most business meetings are planned around the Eastern Time Zone.


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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