Southern Glazers Wine & Spirits

Dir Customer Development - open to remote

Southern Glazers Wine & Spirits • $110K — $150K *
US-AnywhereRemote in Minneapolis, MN
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business or related field
  • 5-7 years of relevant experience
  • Strong understanding of Customer Development processes
  • Ability to collaborate with customers and suppliers
  • Experience in macro-level and retail market analysis

Responsibilities

  • Present insights and opportunity gap analyses to customer leadership
  • Provide project status updates and identify potential issues
  • Assist team problem solving through data insights
  • Lead strategy development to enhance channel business performance
  • Offer strategic insights based on market changes
  • Develop timely communication strategies for insights delivery
  • Conduct category reviews to influence future strategies

Benefits

  • Opportunities for professional development
  • Access to advanced analytics tools
  • Collaboration with cross-functional teams
  • Engagement with industry best practices
  • Flexibility in job-related tasks
Full Job Description
Overview

The Customer Development Director provides insights & analytics support to SGWS customers, suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth. The Director will also lead higher-level initiatives at assigned accounts.

Primary Responsibilities

  • Capable of presenting insights and opportunity gap analyses to key customer leadership to help SGWS become the preferred embedded partner for all beverage industry trends, insights, programming, and activation best practices
  • Communicate regularly with assigned customer's essential personnel providing project status updates, short-term analysis, and potential issues
  • Contribute to team problem solving through findings and insights from analysis
  • Lead strategy development, implementation, and monitoring of capabilities to optimize channel business performance
  • Deliver strategic insight solutions inclusive of gap analysis based on changes in market dynamics due to new supplier entrants to optimize the portfolio


Additional Primary Responsibilities

  • Develop strategies and processes that facilitate the communication of insights and information to customers in a timely and actionable manner
  • Develop hands-on knowledge and experience with advanced analytic approaches and concepts within management disciplines and help facilitate data integration
  • Stay informed of analytic best practices across the industry
  • Lead category reviews by providing insights and analytics that can help shape future category strategies
  • Maintain relationships with cross-functional groups, corporate teams, and customers
  • Perform other job-related duties as assigned


Minimum Qualifications

  • Bachelor's Degree in business administration, marketing, market research, statistics plus 5-7 years of experience; or an equivalent combination of education and experience
  • Demonstrated high-level understanding of Customer Development processes and practices
  • Collaborate with external customers, key suppliers, and internal teams to deliver insights and recommendations within six key domains: Macro Level, Retailer & Market, Consumer, Shopper, 4 P's (Product, Placement, Promotion, Pricing) and Operations


Physical Demands

  • Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
  • Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs


About Southern Glazers Wine & Spirits

Southern Glazer's Wine & Spirits is a beverage distribution company that provides a wide range of products and services to customers across the United States. The company offers a variety of wines, spirits, and beers, as well as related products and services, such as marketing and merchandising support, education and training, and logistics and transportation. Southern Glazer's Wine & Spirits was formed in 2016 through the merger of Southern Wine & Spirits and Glazer's, Inc. The company is headquartered in Fort Lauderdale, Florida.
Learn more about Southern Glazers Wine & Spirits
Size
20,000 employees
Industry
Transportation
* Ladders Estimates

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