Digital & Web - Demand & Portfolio Owner

Jefferson Health System

• $110K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Business Administration, Information Systems, or related field.
  • 10 years in product management or technical leadership.
  • Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
  • Excellent communication and stakeholder management skills.
  • Ability to define acceptance criteria and ensure test coverage.
  • Familiarity with test planning, UAT coordination, and defect management.

Responsibilities

  • Define platform/product strategies in partnership with enterprise leaders.
  • Shape prioritized roadmaps and collaborate on refined requirements.
  • Establish UAT governance frameworks and risk acceptance criteria.
  • Drive enterprise testing strategy and monitor quality metrics.
  • Implement automation and advanced testing methodologies.
  • Deliver continuous improvement programs for defect reduction and cycle time optimization.
  • Facilitate Agile ceremonies and coordinate with cross-functional partners.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life and AD&D insurance, short- and long-term disability coverage.
  • Flexible spending accounts and retirement plans.
  • Tuition assistance and discounts at Thomas Jefferson University after qualifying.
  • Access to voluntary benefits with group insurance rates.
Full Job Description
Number of Positions In Requisition
1
Job Details
Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Job Description

Summary
Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Job Duties
  • In partnership with Enterprise leaders responsible for defining platform/product strategy, and value realization
  • Shaping prioritized, executable roadmaps and refined requirements with stakeholders and product development teams
  • Define organizational frameworks for UAT governance, quality gates, and risk acceptance
  • Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs
  • Shared responsibility for automation and advanced testing methodologies (e.g., contract testing, performance baselines)
  • Deliver continuous improvement programs focused on reducing escaped defects and improving cycle time
  • Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives)
  • Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness
  • Monitor product performance, collect feedback, and inform roadmap decisions

Minimum Qualifications
  • Master's Degree in Business Administration, Information Systems, or related field.
  • 10 years in product management or technical leadership
  • Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
  • Excellent communication and stakeholder management.
  • Ability to define acceptance criteria and ensure test coverage.
  • Familiarity with test planning, UAT coordination, and defect management.

Preferred Qualifications
  • 10 years in senior product leadership roles, experience defining organizational product strategy and governance frameworks.
  • Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC).
  • Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture.
  • Expertise in organizational change management, digital transformation, and governance frameworks (OKRs) with ability to enforce quality standards across multiple products.
  • Strong understanding of product strategy, regulatory compliance, and risk management, with ability to influence enterprise testing and automation adoption.
  • Knowledge of healthcare or enterprise systems is a plus.
  • CTC - Certified Team Coach - Scrum Alliance CTC - Certified Team Coach - Scrum Alliance
  • CSM - Certified ScrumMaster - Scrum Alliance CSM - Certified ScrumMaster - Scrum Alliance

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift
Workday Day (United States of America)

Worker Sub Type
Regular

Employee Entity
Thomas Jefferson University
Primary Location Address
1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

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