TeleTech

Digital Transformation Specialist

TeleTech$69K — $158K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years delivering digital solutions
  • Experience in data/business analysis, process automation, UI/UX, or AI
  • Expertise in cloud, cyber, or development
  • Familiarity with frameworks for public sector digital transformation
  • Effective communication skills to influence business decisions
  • Active Secret clearance required
  • Bachelor's degree necessary

Responsibilities

  • Assess organizational needs and impact of digital tools
  • Develop and implement transformative technology solutions
  • Collaborate with stakeholders and technical teams
  • Identify systemic challenges and propose improvements
  • Craft narratives to drive action on change initiatives

Benefits

  • Flexible work environment supporting collaboration
  • Opportunities for professional development
  • Access to advanced technology resources
  • Work in a dynamic and mission-oriented atmosphere
  • Potential for travel to client sites
Full Job Description
Digital Transformation Specialist
The Opportunity:

Whether it's data analysis, process automation, UI/UX, or artificial intelligence, digital transformation comes down to one thing: learning how an organization works and making it better with dynamic solutions. Although many companies know where they want to go, getting there can be a challenge. Thankfully, that's what you do: improve the systems that move entire organizations forward. That's why we're looking for a Digital Transformation Specialist like you to apply your digital savvy and help organizations solve their traditional business challenges with new digital strategies and solutions.

This is an opportunity to create effectiveness and efficiency across public sector organizations. As a Digital Transformation Specialist, you'll use your expertise to assess how new tools impact missions. From unrealized potential to systemic challenges, you'll work closely with key stakeholders and other technical professionals to develop and contribute to transformative technology and business system solutions.

You Have:
  • 3+ years of experience delivering digital solutions
  • Experience with data or business analysis, process automation, UI/UX, or artificial intelligence
  • Experience in cloud, cyber, or development
  • Ability to apply frameworks aligned to digital transformation efforts in the public sector
  • Ability to craft and deliver a compelling narrative to influence action on key business decisions and major change initiatives
  • Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience working in a highly collaborative, team-oriented environment
  • Experience planning and executing large projects, including client engagement
  • Experience with Power Platform Suite, including Power BI, Power Apps, or Power Automate
  • Ability to develop presentations and other products using Microsoft PowerPoint
  • Ability to travel up to 25% of the time
  • Possession of excellent verbal and written communication skills


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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