I. JOB OVERVIEW Job Description Summary: The Digital Transformation Specialist will provide direction and support for GW's digital transformation strategies, aligning internal and campus partner needs with larger university strategic goals. The successful candidate will lead the exploration and adoption of new technologies to enhance job functions and organizational capabilities, including identifying areas for improvement, identifying and assembling key stakeholders to build a strategy, and applying change management and project management execution techniques to achieve a solution. This role involves working with faculty, staff, and students at all levels to build strong relationships and actively participate in strategic planning to align investments with current opportunities and emerging technologies. Routine travel to all GW campuses and occasional evening and weekend work are required. Key Responsibilities: Strategic Leadership: - Lead cross-functional teams to rethink and redesign current business practices, combining technology gains and modernized business practices to drive innovation and efficiency - Provide leadership and strategic direction for digital transformation initiatives that vary in size and complexity. - Act as a trusted advisor to senior leadership on digital transformation opportunities and challenges. - Utilize effective influencing and negotiating skills in environments where the role may not directly control resources. - Deep understanding of current and emerging technologies and how other enterprises use them to drive digital business strategy. Change Management: - Develop, plan, and apply advanced change management methodologies to ensure technology adoption success with campus partners. - Assess stakeholder resistance and overall risk to implementation and devise strategies to mitigate these risks. Develop and implement comprehensive communication plans. Project Management: - Ability to build, develop, and manage high-performing project teams, providing purpose, direction, and leadership to achieve a defined future state. - Lead complex projects from requirements definition through deployment, managing schedules, scopes, and implementation plans. - Analyze project status and adapt by revising the scope or schedule to ensure project objectives are met. - Ensure adherence to schedules and scopes by assembling project teams, eliciting requirements and use cases, and tracking project milestones. - Continually assess risk and employ preventive or corrective actions to adhere to schedules. - Manage third-party resources, including vendors. - Regularly update senior leadership on project progress. - Take initiative and make progress with unclear, contradictory, or inconsistent information. - Adapt and make rational judgments from available information and analysis, making prompt, clear decisions that may involve tough choices or considered risks. Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 7 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 5 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: - Demonstrated expertise in leading cross-functional initiatives, including strategic planning, stakeholder engagement, and technology adoption. - Proven emotional intelligence, including empathy, self-awareness, and the ability to navigate complex interpersonal dynamics. - Strong relationship management skills, with a track record of influencing diverse stakeholders and fostering collaboration across organizational boundaries. - Advanced business acumen, including a deep understanding of organizational structures, strategic alignment, and outcome-driven decision-making. - Demonstrated sound judgment in high-stakes environments, with the ability to make data-informed decisions that balance risk, scope, budget, and timelines. - Proficiency in risk management, including the ability to proactively identify, assess, and mitigate risks associated with digital transformation and change initiatives. - Professional certification in project management (e.g., PMP, PRINCE2) and/or agile methodologies (e.g., Scrum Master/Product Owner,, SAFe). - Formal training and demonstrated application of change management frameworks (e.g., Prosci, ADKAR, Kotter). - Experience working in complex, decentralized environments, preferably within higher education or large public institutions. - Familiarity with emerging technologies (e.g., AI, automation, cloud platforms) and their application in organizational transformation. Hiring Range $95,110.34 - $154,464.02 GW Staff Approach to Pay How is pay for new employees determined at GW? Healthcare Benefits GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs. II. JOB DETAILS Campus Location: Ashburn, Virginia College/School/Department: GW IT Family Information Technology Sub-Family IT Business Analysis Stream Individual Contributor Level Level 4 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: M-F 9-5 Will this job require the employee to work on site? Yes Employee Onsite Status Hybrid Telework: Yes Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S014410 Job Open Date: 08/18/2026 Job Close Date: If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire.