Gilead Sciences Inc

Digital Strategy Lead - Customer Experience, Digital & Media Strategy Team - HIV

Gilead Sciences Inc$205K — $266K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's or PhD preferred with relevant experience
  • 8+ years in digital strategy or omnichannel marketing, preferably including agency experience
  • Deep expertise in digital planning, media activation, and performance measurement
  • Skilled in audience planning using first-party and third-party data
  • Familiarity with regulatory compliance in the pharmaceutical industry and evolving privacy laws
  • Analytical mindset with experience in data-driven decision making

Responsibilities

  • Develop and execute digital strategies that align with brand objectives
  • Serve as the primary contact for digital planning across various platforms
  • Design and implement personalized content strategies for enhanced engagement
  • Embed digital best practices into brand planning processes
  • Drive the development of insights and measurement frameworks
  • Identify and pursue opportunities for digital health innovations
  • Collaborate with media partners to optimize audience targeting

Benefits

  • Company-sponsored medical, dental, and vision insurance
  • Life insurance plans
  • Potential for discretionary annual bonuses
  • Eligibility for stock-based long-term incentives
  • Paid time off and additional benefits subject to plan conditions
Full Job Description
Job Description

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. Are you a strategic leader who thrives at the intersection of media, data, and technology? Join Gilead as Director of Digital Strategy, where you'll shape personalized engagement for consumers, patients, and HCPs.

As the primary strategic advisor to US brand teams, you'll serve as the main liaison between brand objectives and digital capabilities-ensuring seamless collaboration and alignment. This role demands exceptional communication, influence, and storytelling skills to translate business goals into impactful digital solutions.

The preferred work location for this position is Foster City, CA, with Parsippany, NJ as an alternative. Candidates residing in these areas are strongly encouraged to apply. Please note that relocation assistance is not available for this role.

What You Bring
  • Passion for creating meaningful, customer-centric digital strategies
  • Journey design mindset that has experience stitching together omnichannel experiences
  • Deep expertise in media, data, and clean room environments
  • Ability to translate ad-tech and platform capabilities (e.g., Salesforce, Sitecore, LiveRamp) into actionable strategies
  • Strong collaboration skills with cross-functional teams, driving measurable impact and optimization
  • Solid understanding of pharma compliance and evolving privacy regulations


Key Responsibilities
  • Develop and execute digital strategies aligned with brand objectives and business goals
  • Serve as the primary point of contact for digital planning across media, web, email, and emerging platforms
  • Design personalized content strategies to enhance engagement for HCPs and patients
  • Embed digital best practices and innovation into brand planning, leveraging success across the organization
  • Drive insight development and measurement frameworks (KPIs, learning agendas, reporting tools)
  • Identify opportunities for digital health innovation and emerging technologies
  • Collaborate with media partners and internal teams to optimize activations and audience targeting
  • Provide strategic guidance on digital operations, capability development, and process optimization
  • Ensure regulatory alignment and compliance across all digital initiatives
  • Act as a business partner to therapeutic areas, integrating digital strategies into broader commercial plans

Basic Qualifications:

Bachelor's Degree and Twelve Years' Experience

OR

Masters' Degree and Ten Years' Experience

OR

PhD and Eight Years' Experience

Preferred Qualifications
  • 8+ years in digital strategy or omnichannel marketing, with agency experience a plus
  • Expertise in digital planning, media activation, performance measurement & optimization
  • Skilled in audience planning and activation using 1P and 3P datasets
  • Proven ability to develop personalized content strategies across channels
  • Experience in customer journey mapping and CRM/web journey design
  • Ability to build strong stakeholder relationships and foster cross-functional collaboration
  • Proven strategic thinker with clear, persuasive communication to deliver impactful storytelling and influence decisions.
  • Biotech/pharma experience preferred, across broad and rare therapeutic areas
  • Familiarity with digital health technologies (telehealth, wearables, digital therapeutics)
  • Analytical mindset with data-driven decision-making experience
  • Bachelor's degree required; MBA or advanced degree preferred
  • Ability to travel 20 - 30%


Performance Indicators
  • ROI/RX Lift on digital marketing initiatives
  • Engagement and conversion rates across channels
  • Adoption of personalized content strategies
  • Effectiveness of CX journey mapping and pain point resolution
  • Cross-functional alignment and stakeholder satisfaction


The salary range for this position is: $205,615.00 - $266,090.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

About Gilead Sciences Inc

Gilead Sciences is a research-based biopharmaceutical company that discovers, develops, and commercializes innovative medicines in areas of unmet need. With each new discovery and experimental drug candidate, they seek to improve the care of patients suffering from life-threatening diseases. Gilead's primary areas of focus include HIV/AIDS, liver disease, and serious cardiovascular and respiratory conditions.

Gilead Sciences Inc Careers

Join the vibrant team at Gilead Sciences Inc, a leader in the biopharmaceutical industry known for its innovative approach to healthcare. At Gilead, we are committed to advancing the care of patients around the globe through rigorous science and research.

Work You’ll Do

Embark on a career journey with Gilead Sciences Inc, where job opportunities abound in a variety of fields, from scientific research to marketing and sales. Our team is dedicated to fostering an environment of diversity and inclusion, where every employee can thrive.

Innovate and Lead

At Gilead, innovation is at the core of everything we do. Join us and contribute to our mission of saving lives through advanced treatments and cutting-edge medicine. Our leadership is committed to nurturing professional growth, making Gilead an ideal place for those who aim to lead and innovate in the healthcare industry.

Grow Your Career

Gilead Sciences Inc offers a wealth of career advancement opportunities. With personalized career development programs, employees are encouraged to pursue their professional interests and expand their skills. Whether through on-the-job learning, formal training, or leadership development, we provide the tools necessary for long-term career growth.

Be Part of Our Team

Our team at Gilead Sciences Inc is composed of passionate, curious, and solution-driven professionals. By joining us, you’ll collaborate with some of the brightest minds in the industry. Our culture promotes teamwork and an interdisciplinary approach to problem-solving, making our workplace dynamic and innovative.

Internship and Employment Opportunities

Start your career with Gilead through our internship programs, which offer hands-on experience in biopharmaceutical development and business operations. For seasoned professionals, our employment opportunities span across various disciplines, inviting you to bring your valuable skills to our team.

Benefits and Culture

Gilead Sciences Inc is not only a great place to work but also offers competitive benefits designed to support the health, well-being, and financial security of our employees and their families. From health insurance to retirement plans and wellness programs, we ensure our team members are taken care of.

Networking and Professional Development

We emphasize the importance of networking and professional development within the company. Regular workshops, seminars, and training sessions are held to enhance your skills and knowledge. Additionally, Gilead’s strong emphasis on internal networking allows for cross-departmental collaboration and innovation.

Join Our Hiring Events

Stay connected with Gilead by joining our hiring events and exploring open positions that match your skills and interests. We are always on the lookout for dedicated, creative, and driven team players. Prepare your resume, ace the interview, and take the first step towards a fulfilling career at Gilead Sciences Inc.

Explore Jobs at Gilead Sciences Inc

Discover the exciting career opportunities waiting for you at Gilead Sciences Inc. Visit our careers page to search for open positions, read about our company culture, and learn how you can make a difference in the global healthcare landscape.

Stay Up to Date

Keep informed with the latest company news, career tips, and industry insights—all from the people who work at Gilead Sciences Inc. Subscribe to our job alert emails and personalize your experience to receive updates that align with your career preferences. Join Gilead Sciences Inc today and be part of a team that values innovation, leadership, and a commitment to diversity and employee growth.
Learn more about Gilead Sciences Inc
Size
14,400 employees
Market Cap
$107.2 billion
Industry
Net Income
$123 million
Founded
1987
5 Year Trend
-2.1%
Revenue
$24.6 billion
NASDAQ

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