NTT DATA  Services

Digital Site Reliability Sr Engineer - Remote

NTT DATA Services$87K — $151K *
US-AnywhereRemote in Memphis, TN
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in DevOps/SRE roles; expertise in CI/CD and Kubernetes.
  • 5+ years troubleshooting using APM tools (Datadog, Dynatrace).
  • 5+ years of log analysis experience with Splunk.
  • 5+ years with Nexus Repository and change management tools (ServiceNow, Jira).
  • 5+ years in diagnosing complex technical issues with a focus on operational excellence.
  • 4+ years in Unix/Linux shell scripting and supporting NoSQL databases (e.g., Couchbase).
  • 3+ years working with static code analysis tools (Checkmarx, SonarQube) and applying OWASP security principles.

Responsibilities

  • Implement and optimize CI/CD pipelines and tooling, focusing on GitLab.
  • Support and enhance platform architecture, including EKS and Docker.
  • Monitor systems with Datadog and Splunk; troubleshoot issues effectively.
  • Collaborate to scale applications while ensuring performance and reliability.
  • Define SLIs/SLOs to track service health and inform improvements.
  • Build automation tools using various programming languages like Python and Terraform.
  • Provide technical leadership in UI, API, and microservices reliability.

Benefits

  • Medical, dental, and vision insurance with employer contribution.
  • Flexible spending or health savings account options.
  • Life and AD&D insurance, plus short- and long-term disability coverage.
  • Paid time off and employee assistance programs.
  • Participation in a 401k program with company match.
Full Job Description
Req ID: 373090

We are currently seeking a Digital Site Reliability Sr Engineer - Remote to join our team in Memphis, Tennessee (US-TN), United States (US).

Digital Site Reliability Senior Engineer

We are seeking a Senior Site Reliability Engineer to drive reliability, performance, and automation across our digital platforms. This role focuses on building scalable CI/CD pipelines, strengthening observability, and partnering closely with development teams to ensure high-quality, highly available services.

Responsibilities:
  • Implement, maintain, and optimize CI/CD pipelines and tooling (GitLab preferred; Bamboo/Jenkins experience valuable).
  • Support and enhance platform architecture, including EKS, Docker, and containerized application environments.
  • Monitor production and non-production systems using Datadog, Splunk, and related APM tools; troubleshoot and resolve complex issues.
  • Collaborate with product and engineering teams to scale applications and infrastructure while ensuring performance and availability.
  • Define and refine SLIs/SLOs to measure service health and drive reliability improvements.
  • Build automation and tooling using Groovy, Shell, Python, Terraform, Java, or JavaScript.
  • Contribute to SRE best practices and help mature SRE capabilities across the Digital organization.
  • Enhance CI/CD pipelines with automated testing, quality gates, and improved observability.
  • Provide technical leadership for UI, API, and microservices reliability.
  • Participate in an on-call rotation supporting production systems.


Basic Qualifications
  • 8+ years in DevOps/SRE roles with strong experience in CI/CD, containerization, and Kubernetes deployments.
  • 5+ years troubleshooting with APM tools (Datadog, Dynatrace).
  • 5+ years log analysis using Splunk.
  • 5+ years working with Nexus Repository.
  • 5+ years diagnosing and resolving complex technical issues.
  • 5+ years demonstrating advanced expertise in core technical areas and commitment to operational excellence.
  • 5+ years experience with ServiceNow and Jira for change management.
  • 4+ years Unix/Linux shell scripting and supporting NoSQL databases (e.g., Couchbase).
  • 3+ years working with static code analysis tools (Checkmarx, SonarQube).
  • 3+ years applying OWASP security principles.


Education: Bachelor's degree in Computer Science or equivalent experience.

Nice to Have
  • Experience leading projects or technical initiatives.


Pay Transparency

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87,120-$151,250. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

#LI-NorthAmerica

About NTT DATA Services

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.
Learn more about NTT DATA Services
Size
151,991 employees
Industry
Founded
1988
NASDAQ

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