Northwell Health

Digital Product Manager - Onsite Experiences

Northwell Health$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required.
  • 1-3 years of relevant experience necessary.
  • Familiarity with digital signage platforms like Optisigns is a plus.
  • Experience with Epic EMR, specifically MyChart Bedside, is preferred.
  • Self-sufficient with proven ability to engage at all leadership levels.

Responsibilities

  • Plan and evaluate enterprise digital experience features from strategy to execution.
  • Collaborate with senior leadership to create a long-term digital experience roadmap.
  • Develop business cases for product features and establish analytics strategies for post-launch evaluation.
  • Support performance improvement efforts through governance and workgroups.
  • Write and oversee user stories, ensuring adherence to agile processes.
  • Monitor strategic operating goals with senior leadership to align digital transformation efforts.
  • Access and analyze critical business data to inform decision-making.

Benefits

  • Opportunities for local travel within the Tri-state area as required.
Full Job Description
Job Description

  • *Local travel within Tri state as needed

Job Description

Plans, organizes and evaluates enterprise digital experience features/capabilities and associated business processes from strategy and design through execution. Supports team in facilitating the key activities of business, and coordinating the technical execution. Gains exposure to enterprise strategic priorities, the current digital portfolio, and unique perspectives on digital transformation in Healthcare. Innovates new products, development methodologies, and even implementation/rollout strategies.

Job Responsibility

  • Responsible for onsite and in-room digital experiences.
  • Works with the senior leadership to develop long term digital experience strategic roadmap; collaborates with stakeholder teams to confirm that products as envisioned will support and enhance desired workflows and experiences.
  • Develops business case for the features within the product family and that an analytics strategy is developed to establish the baseline and measure the outcome/value post live.
  • Supports ongoing performance improvement infrastructure, including governance bodies, workgroups, and processes to facilitate a culture and expectation regarding ever-improving outcomes, efficiencies, and experience.
  • Writes, and oversees the writing of, user stories and following the agile development process through user story acceptance.
  • Collaborates with senior leadership to routinely monitor strategic operating goals and objectives, and confirm that ongoing transformation is in alignment with goals.
  • Accesses critical data to support ongoing business analytics and intelligence.
  • Partners with the internal creative design team to develop contemporary and relevant expressions of the brand identity related to the product family and leverages all available digital tools to drive consumer awareness and preference for the brand.
  • Oversees design, implementation, and maintenance of system applications; assists in the development of new monitoring tools and works with necessary parties to implement.
  • Develops internal and external meeting objectives and agendas; assists in enforcement of project deadlines and schedules; develops test cases for system and user testing.
  • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 1-3 years of relevant experience, required.
  • Familiarity with digital signage platforms such as Optisigns a plus.
  • Familiarity with Epic EMR a plus, specifically MyChart Bedside.
  • Self-sufficient and comfortable addressing all levels of leadership


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

About Northwell Health

Northwell Health is a non-profit healthcare organization that provides clinical care, research, and medical education in New York. It is the largest healthcare provider and private employer in the state of New York, with over 72000 employees. Northwell Health has 23 hospitals and more than 700 outpatient facilities, as well as a medical school and a research institute. The organization was founded in 1997 as North Shore-Long Island Jewish Health System and changed its name to Northwell Health in 2015.
Learn more about Northwell Health
Size
72,000 employees
Industry
Founded
1997

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