DOCS Health

Digital Product Manager

DOCS Health • $96K — $128K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Business, or related field
  • 5 years of experience in digital product management, product ownership, or related technology roles
  • Advanced knowledge of digital product management principles and methodologies
  • Strong analytical thinking and problem-solving skills
  • Ability to build collaborative relationships and influence stakeholders effectively

Responsibilities

  • Lead planning and execution of digital product roadmaps and feature enhancements
  • Partner with cross-functional teams to align product priorities with organizational goals
  • Apply design thinking practices to deliver customer-centric solutions
  • Manage product development using agile methodologies
  • Analyze product performance and recommend enhancements for growth
  • Coordinate product releases and maintain successful product commercialization
  • Research market trends and provide guidance on product challenges

Benefits

  • Full Medical, Dental, and Vision benefits
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • Employee Assistance Program (LifeWorks)
  • Patterson Perks Program
Full Job Description

The Digital Product Manager is responsible for leading the end-to-end lifecycle management of digital products, including strategy, definition, design, planning, development, prototyping, testing, release, and adoption, measurement, and ongoing optimization. This role is accountable for translating market, business, and customer insights into product capabilities, managing product roadmaps and priorities, and delivering digital solutions that enhance e-commerce performance and business value. This role is accountable for independently driving complex digital product initiatives, resolving issues, and serving as a subject matter resource on cross-functional teams.

Essential Functions

  • Lead the planning, definition, prioritization, and execution of digital product roadmaps, backlogs, and feature enhancements to maximize customer and business value and support digital merchandising objectives
  • Partner with business, merchandising, marketing, sales, and technology stakeholders to align product priorities, investment tradeoffs, requirements, and delivery plans with organizational goals
  • Apply design thinking practices, including user story development, wireframing, prototyping, and testing, to define product requirements and deliver usable, valuable, feasible, and customer-centric solutions and guide solution design for complex business needs
  • Manage product development activities through agile methodologies, including sprint planning, backlog management, issue tracking, product testing, and sprint reviews to ensure successful, transparent, and timely delivery
  • Analyze product performance, utilization, and business results to identify opportunities, recommend enhancements, and implement improvements that support growth, revenue retention, and customer experience objectives
  • Coordinate product releases, deployment schedules, feature implementations, and maintenance activities to support successful product commercialization, communications, and adoption, adoption, and ongoing product performance
  • Ensure product architecture, technology capabilities, integrations, and supporting platforms align with product requirements, customer needs, business objectives, and long-term product roadmaps to support scalable and sustainable solutions
  • Serve as a technical and product resource by researching market trends and evaluating emerging solutions, providing clear, situation-based guidance to colleagues, recommending best practices, and supporting the resolution of product and integration challenges
  • Comply with Company and department policies and standards; performs other duties as assigned


Minimum Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business, or related field or equivalent education and/or experience
  • 5 years of experience in digital product management, product ownership, or related technology roles


Preferred Requirements

  • Experience supporting e-commerce, digital commerce, or customer-facing product platforms


Skills and Abilities

  • Advanced knowledge of digital product management principles, methodologies, and product lifecycle management
  • Ability to develop and manage product roadmaps, feature prioritization, and backlog planning
  • Ability to apply design thinking techniques, including user story creation, wireframing, prototyping, and testing
  • Strong analytical thinking and problem-solving skills with the ability to resolve complex product issues and evaluate customer adoption, product performance, and business impact
  • Ability to build collaborative relationships and effectively influence cross-functional stakeholders without direct authority
  • Strong verbal and written communication skills with the ability to present recommendations, tradeoffs, requirements, and product strategies effectively



Physical and Cognitive Demands

  • Communicate/Hearing Frequently
  • Communicate/Talking Frequently
  • Learn New Tasks or Concepts Frequently
  • Make Timely Decisions in the Context of a Workflow Frequently
  • Complete Tasks Independently Constantly
  • Maintain Focus Constantly
  • Remember Processes & Procedures Constantly
  • Stationary Position (Seated) Constantly
  • Vision Constantly
  • Hand/Eye Coordination Occasionally
  • Bend Rarely
  • Complete Tasks in a Noisy Environment Rarely
  • Feeling/Grasping/Handling Rarely
  • Move/Traverse Rarely
  • Repetitive Motions Rarely


Working Environment

  • Hazards Occasionally

Environmental Conditions

  • Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
  • Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.


Travel Requirements

  • 10% This position requires occasional travel

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program

  • 401(k) Match Retirement Savings Plan

  • Paid Time Off (PTO)

  • Holiday Pay & Floating Holidays

  • Volunteer Time Off (VTO)

  • Educational Assistance Program

  • Full Paid Parental and Adoption Leave

  • LifeWorks (Employee Assistance Program)

  • Patterson Perks Program


The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$96,500.00 - $128,700.00

About DOCS Health

Dentrust Optimized Care Solutions provide direct and on-location health services through fixed-clinic settings, mobile treatment centers, telemedicine, portable deployment models, emergency response, case management, and a variety of comprehensive health, dental, and specialty care.

DOCS Health Careers

Joining DOCS Health presents an unparalleled opportunity to become part of a leading team of professionals dedicated to healthcare excellence. DOCS Health is renowned for its commitment to innovation, leadership in the medical field, and a culture that actively supports diversity and professional growth.

Explore Job Opportunities

DOCS Health offers a variety of job opportunities that cater to a range of skills and professional interests. Whether one is seeking a position in healthcare administration, patient care, or medical research, DOCS Health provides a platform where career aspirations turn into reality.

Internship Programs

For those at the beginning of their professional journey, DOCS Health’s internship programs offer a robust foundation in the healthcare industry. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that enhance their skills and expand their understanding of the medical field.

Employment Benefits

Choosing a career at DOCS Health means access to outstanding benefits. The company is committed to the well-being of its team members, offering comprehensive health benefits, retirement plans, and generous paid time off. Additionally, employees enjoy continuous learning opportunities through professional development and diversity training programs.

Cultivating a Culture of Growth and Innovation

At DOCS Health, fostering a culture of growth and innovation is paramount. The company encourages its team to pursue innovation in every task and project. With a supportive network and access to cutting-edge technology, team members can explore new ideas and approaches, driving forward the standards of healthcare.

Leadership and Development

Leadership development is a cornerstone of DOCS Health’s commitment to its employees. Through targeted training and real-world application, employees enhance their leadership skills, preparing them for advanced roles within the company. This focus on leadership cultivates a team that is ready to meet challenges and excel in their careers.

Networking and Professional Development

Networking opportunities abound at DOCS Health, with numerous events and platforms that connect employees with industry leaders and peers. These interactions are vital for professional growth and innovation, offering insights and opportunities that are integral to career advancement.

Hiring Process

The hiring process at DOCS Health is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and expectations. Interested candidates should prepare their resume to reflect relevant experience and skills, tailored to the position they are applying for.

Join the DOCS Health Team

Explore the career pages and current job listings to find where skills and interests align with the needs of DOCS Health. Positions are available for those passionate about making a difference in healthcare and eager to join a team that values hard work and creativity.

Stay Connected with DOCS Health Careers

Keep up to date with the latest from DOCS Health by following the careers blog. Gain insights from insiders, learn about new job openings, and get tips for your next interview or networking event.

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251 employees
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