Freshworks

Digital Marketing Lead

Freshworks$130K — $152K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of B2B marketing or demand generation experience
  • Proven track record of executing multi-channel digital campaigns
  • Hands-on experience with LinkedIn Ads, Google Ads, and paid social
  • Comfortable analyzing campaign data for performance improvements
  • Experience collaborating across Product Marketing, Sales, and Operations teams
  • Strong project management skills and attention to detail
  • Ability to juggle multiple priorities in a fast-paced environment
  • Skilled in written communication with a willingness to quickly learn new tools
  • Familiarity with marketing platforms like Marketo or Salesforce is preferred
  • Experience with AI tools in campaign execution is a plus

Responsibilities

  • Build, launch, and optimize digital campaigns across various channels
  • Execute integrated campaigns to drive new logos and revenue
  • Develop audience segments for targeted and account-based marketing
  • Collaborate with Product Marketing to create messaging and content
  • Monitor and optimize campaign performance based on data insights
  • Conduct A/B testing on different campaign elements
  • Coordinate with Marketing Operations, RevOps, and Sales for tracking and reporting
  • Engage with agencies for campaign execution support
  • Leverage AI tools to enhance campaign efficiency and reporting
  • Share insights to improve future campaign performance

Benefits

  • Hybrid work model with 3-days onsite from San Mateo, CA
  • Comprehensive health insurance including dental, medical, and vision
  • Flexible paid time off (PTO)
  • Employee stock ownership plan (ESPP) and equity options
  • Support for parental and adoption leave
  • Flexible spending and commuter benefits
  • Wellness benefits to promote employee health
Full Job Description
Job Description

We're looking for a hands-on Digital Marketing Lead to join our growing Marketing team. This role is ideal for someone who enjoys being in the work: building, launching, testing, and optimizing digital campaigns that support pipeline and revenue.

You'll execute end-to-end campaigns across paid media, email, web, and other digital channels while partnering closely with Product Marketing, Sales, Marketing Operations, Brand, and RevOps. We're looking for someone who is proactive, detail-oriented, eager to learn, and comfortable moving quickly in a fast-paced SaaS environment.

If you enjoy experimenting with new ideas, using data to improve performance, and finding smarter ways to work with AI, we'd love to meet you.

What You'll Do:
  • Build, launch, and optimize digital campaigns across LinkedIn, Google, Reddit, display/programmatic, paid social, and email
  • Execute integrated campaigns that support new logo acquisition, pipeline, and revenue
  • Build audience segments and support targeted and account-based campaigns
  • Partner with Product Marketing to bring messaging, landing pages, creative, and campaign content to market
  • Monitor campaign performance and making ongoing optimizations based on engagement, conversion, and pipeline results
  • Run A/B tests across messaging, creative, audiences, landing pages, and digital experiences
  • Work closely with Marketing Operations, RevOps, Sales, and Analytics to support campaign tracking, reporting, and attribution
  • Coordinate with agencies and vendors needed to support campaign execution
  • Use AI-powered tools and workflows to improve campaign building, reporting, personalization, and team efficiency
  • Share learnings and recommendations that help improve future campaign performance


Qualifications
  • 3-5 years of hands-on B2B marketing, demand generation, or campaign marketing experience
  • Experience executing multi-channel digital campaigns from build and launch through optimization and reporting
  • Hands-on experience with some combination of:
    • LinkedIn Ads
    • Google Ads/ SEM
    • Paid social
    • Display or programmatic advertising
    • Email marketing
  • Comfortable working with campaign performance data and using insights to make optimizations
  • Experience collaborating with Product Marketing, Sales, Marketing Operations, Creative, or Analytics teams
  • Strong project management skills and attention to detail
  • Ability to manage multiple campaigns and priorities in a fast-paced environment
  • Strong written communication skills and willingness to learn new tools and channels quickly
  • Experience with Marketo, Salesforce, Demandbase, 6sense, or other marketing/ABM platforms is a plus
  • Experience using AI tools to support campaign execution, reporting, research, or personalization is a plus


Additional Information

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters.

The annual base salary range for this position is $130,000 - $152,000. This role is also eligible for a target bonus.

Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

About Freshworks

Freshworks is a cloud-based customer engagement software company that provides businesses with a suite of products to enhance their customer experience. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, and Freshchat. Freshworks was founded in 2010 and is headquartered in San Mateo, California.
Learn more about Freshworks
Size
3,000 employees
Market Cap
$4 billion
Industry
NASDAQ

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