Microsoft

Digital Experience Manager

Microsoft • $113K — $187K *
New York, NY 10025In-Person
Consumer Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field, with 1+ years in integrated marketing or equivalent experience.
  • Bachelor's Degree in a relevant field with 3+ years in integrated marketing or equivalent experience is preferred.
  • Strong project management skills in collaborative environments with cross-functional teams.
  • Experience in strategic planning and managing multiple projects in dynamic settings.
  • Proven ability to use data and insights for informing marketing strategies and initiatives.

Responsibilities

  • Develop and present digital ecosystem strategies and user journeys.
  • Drive marketing campaigns for cloud computing and AI platforms.
  • Advocate for the voice of the customer in digital strategies.
  • Collaborate with teams to clarify and verify new feature requirements.
  • Conduct qualitative UX research and A/B testing for ongoing improvements.
  • Deliver insights to inform partner strategies.
  • Track key metrics and analyze performance regularly.

Benefits

  • Opportunity to shape the digital experience for cutting-edge technologies.
  • Collaborative culture with cross-functional teams across the globe.
  • Access to the latest tools and technologies in marketing and analytics.
  • Potential for career growth within a leading tech environment.
Full Job Description
Overview

The Engines and Experiences customer experience team is looking for a Digital Experience Manager to help grow our Cloud computing and AI platform business. This position will work closely with business stakeholders to help form the web strategy, user journey and Go-To-Market motion for these sites.

Responsibilities
  • Develop and present the strategy, marketing plans and user journey for key programs and experiences within the digital ecosystem.
  • Drive all marketing requirements and campaign initiatives for the cloud computing and AI platform portfolio.
  • Represent voice of the customer in developing strategies to impact the end-to-end digital funnel.
  • Shared ownership of the business targets for web channels.
  • Drive learning through qualitative UX research and A/B testing for the web direct channel to continually improve user experience.
  • Share insights to inform partners.
  • Ensure digital customer journey flows smoothly through top of funnel acquisition into sales and lead motions.
  • Collaborate closely with product marketing and engineering to obtain, clarify, and verify requirements for new features and capabilities.
  • Drive reporting and analysis in partnership with operations and engineering teams.
  • Track and analyze the key metrics weekly and monthly.
  • Ensure customer and business data inform all plans, activities, and decisions.
  • Lead marketing global engagement web requirements for site implementation.


Qualifications
Required/minimum qualifications

  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.


Additional or preferred qualifications

  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.


  • Demonstrated ability to contribute to strategic planning and execution while managing multiple projects and competing priorities across teams, time zones, and platforms.
  • Experience collaborating across large, matrixed organizations to build alignment and support for initiatives and projects.
  • Experience navigating ambiguity, building cross-functional partnerships, and driving progress on projects with limited direction.
  • Project management experience in a collaborative, cross-functional environment.
  • Experience supporting the measurement, reporting, and evaluation of digital and social media initiatives.
  • Experience using data, insights, and feedback to inform recommendations and support business outcomes.
  • Ability to identify opportunities for process improvement and contribute ideas that enhance efficiency, effectiveness, and quality.
  • Strong attention to detail and experience developing high-quality communications, content, or project deliverables.


Integrated Marketing IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

Stay Connected

Keep up to date with the latest at Microsoft Careers by subscribing to our job alert emails. Get tailored content that aligns with your career preferences and discover the exciting and rewarding opportunities that await at Microsoft.

SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Microsoft

More Consumer Technology Jobs

Find similar Digital Experience Manager jobs:

NationwideNew York, NY