Digital Director

Information Technology Industry Council

$110K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in digital communications or social media strategy, preferably in policy or advocacy contexts.
  • Proven expertise in social media platforms and content strategy with a strong portfolio.
  • Solid understanding of technology policy and key debates in major markets.
  • Experience engaging sophisticated policy-oriented audiences effectively.
  • Exceptional writing and editing skills, with adaptive voice across various channels.
  • Ability to thrive as a senior individual contributor in a collaborative, mid-size setting.
  • Proficient in digital analytics tools and deriving actionable insights from data.
  • Experience managing websites end-to-end, including content, technical oversight, and vendor relations.
  • Familiarity with web analytics and AI content optimization best practices.

Responsibilities

  • Develop integrated digital and social strategy aligned with policy and advocacy goals.
  • Identify and recommend new platforms and tools for digital engagement.
  • Establish KPIs and interpret data for actionable insights.
  • Oversee organization's website content strategy, SEO, and maintenance.
  • Create a content calendar for consistent and engaging digital presence.
  • Translate complex policy issues into accessible digital content.
  • Cultivate relationships with policymakers to enhance engagement strategies.
  • Support advocacy campaigns with targeted digital strategies for audience awareness.

Benefits

  • Health, dental, and vision insurance.
  • Retirement plan options available.
  • Life and disability insurance coverage.
  • Commuting allowance provided.
  • Tuition and Professional Development Reimbursement offered.
  • Paid time off and holidays included.
Full Job Description
Digital Director

About the role:

Global tech trade association ITI is seeking a Digital Director to lead our digital presence and social strategy at a pivotal moment for the technology industry and the policy debates shaping it. This is a senior individual contributor role ideal for a digitally savvy strategist who is equally comfortable setting direction and rolling up their sleeves to execute - someone who understands the policy landscape, knows how to reach and engage audiences, and brings fresh, forward-thinking ideas about how a tech industry association should show up online.

This person will own our digital channels end-to-end and serve as the connective tissue between our public affairs, policy, and advocacy teams.

Your Responsibilities:

Strategy & Vision
  • Develop and drive an integrated digital and social media strategy aligned with the organization's policy priorities, advocacy goals, and member engagement objectives.
  • Identify emerging platforms, tools, and formats and make smart recommendations about where and how the organization should leverage digital assets.
  • Establish KPIs, track performance, and translate data into actionable insights and narrative for leadership.

Digital & Content Development and Management
  • Own all aspects of the organization's website (itic.org), including content strategy and publishing, SEO and AI search optimization, performance, and vendor/platform management for technical maintenance and upgrades.
  • Develop and execute a content calendar across owned channels - website and social media (LinkedIn, X/Twitter, and others as relevant) - that reflects the organization's policy agenda and keeps audiences informed and engaged.
  • Ensure all digital content is accurate and appropriately calibrated for different audiences from policy audiences in the U.S to international stakeholders.

Policy & Stakeholder Fluency
  • Work closely with the policy team to translate complex legislative and regulatory issues into compelling, accessible digital content
  • Build familiarity with key policymakers, Hill staff, agency officials, and global counterparts to inform targeting and engagement strategies.
  • Support advocacy campaigns with digital amplification strategies that drive awareness and action among relevant audiences.

Innovation & Industry Perspective
  • Bring a tech-forward mindset to the role - actively experimenting with new tools, formats, and approaches that reflect the industry we represent.
  • Champion digital innovation internally, helping the organization model the kind of forward-thinking approach we advocate for externally.

Qualifications:
  • At least five years of experience in digital communications, social media strategy, or a related field, with at least a portion of that in a policy, advocacy, government affairs, or association context
  • Deep fluency in social media platforms and content strategy, with a strong portfolio of work that demonstrates both strategic thinking and hands-on execution
  • Genuine interest in and working knowledge of technology policy, including familiarity with key policy debates in the United States, EU and other key markets
  • Experience communicating to sophisticated, policy-oriented audiences
  • Strong writer and editor with the ability to adapt voice and format across channels and audiences
  • Comfort operating as a senior individual contributor in a mid-size organization - entrepreneurial, self-directed, and collaborative
  • Proficiency with digital analytics tools (Google Analytics, native platform insights, etc.) and the ability to use data to inform strategy
  • Experience with CMS platforms including modern WordPress, email marketing tools, and basic design and video editing tools (Canva, Adobe, or similar)
  • Demonstrated experience managing an organization's website end-to-end, including content management, technical oversight and vendor coordination
  • Familiarity with web analytics, site performance tools, and emerging best practices for optimizing content for both traditional search and AI-powered search experiences

What Success Looks Like in Year One:
  • A refreshed, cohesive digital presence that reflects the organization's policy leadership and tech-forward identity
  • A content and social strategy that is proactive rather than reactive - mapping to the policy calendar and anticipating key moments
  • Stronger engagement metrics across channels, particularly among policy and Hill audiences
  • Clear frameworks and workflows that make digital operation more efficient and scalable

Pay range: $110,000 - 120,000

Benefits:
  • Health, dental, vision insurance
  • Retirement plan
  • Life and disability insurance
  • Commuting allowance
  • Tuition and Professional Development Reimbursement
  • Paid time off and holidays

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