RGP is hiring a Director to help grow and deliver work across our Digital Build & Integration practice.
Digital Build & Integration delivers complex data, digital experience, and DevSecOps programs. Our Delivery Leads are the reason clients trust us with their hardest problems and come back with more. This is not a project management role. It is a client leadership role that requires someone who can run a technically complex program, build relationships at the executive level, and see the next opportunity before the current one closes.
Base Pay Range: $170,000 - $213,000
Other Compensation: Incentive Compensation
What You Will Work On
- Participate in client pitches and pursuit conversations, bringing delivery credibility and technical depth to the sales process
- Partner with the Practice Lead and Sales Engineers to scope new engagements and expand existing accounts
- Build and maintain senior client relationships that surface new opportunities organically through delivery excellence
- Contribute to proposal development and statements of work drawing on direct delivery experience
- Lead the planning, execution, and delivery of large-scale, technically complex projects and transformation efforts that include integrations with multiple platforms for high profile clients from discovery through technical implementation.
- Manage sizable, multi-disciplinary teams of UX strategists, designers, business analysts, developers, quality assurance analysts, and stakeholders, to ensure the project milestones are achieved and client expectations are met or exceeded.
- Ensure the team understands the "why" behind the project and drive true business outcomes adding value to the project beyond just completing milestones.
- Facilitate Agile ceremonies, including sprint planning, refinement, daily stand-ups, sprint demos, and retrospectives, to drive project progress, identify and resolve issues, and ensure timely delivery.
- Leverage AI-assisted delivery tools and frameworks to accelerate project timelines, improve delivery quality, and demonstrate innovation to clients
- Promote a culture of collaboration, continuous improvement, and adaptability with both the RGP and client team to foster innovation and quality delivery.
- Negotiate with various parties within the client organization to achieve desired outcomes and manage change effectively.
- Maintain oversight and accountability for project performance metrics, identify areas for optimization, and drive process improvements to enhance project delivery efficiency and effectiveness.
- Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, and c-suite leadership are adequately apprised of project status, successes, risks and issues.
What You Will Bring
- A minimum of 10 years of experience in project management implementing software solutions, digital solutions, collaboration technology, workforce automation and/or content/marketing solutions
- A minimum of 10 years of experience in a professional services or consulting firm
- Empowered self-starter comfortable with taking the lead and managing multiple initiatives with an ability to effectively collaborate across teams
- Strategic critical thinker, with the ability to question decisions and propose creative solutions to complex problems.
- Experience managing large scale, highly complex projects end-to-end across a portfolio of different technologies.
- Ability to speak credibly to clients about AI's role in accelerating delivery and improving outcomes, and to identify where AI capabilities could add value within a client engagement
- Ability to communicate effectively across all levels of the organization including C-Suite executives
- Experience mentoring members of the team, guiding them and grooming them for more responsibility
- Ability to adapt quickly as client priorities change and be comfortable wearing multiple hats.
- Excellent process development, conflict management, problem solving and decision-making skills
What You Can Expect
- An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
- Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.
- Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).
