Caterpillar, Inc

Digital Content Author

Caterpillar, Inc$81K — $122K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher with a minimum GPA of 3.0/4.0
  • 0-2 years of relevant experience, including internships or academic projects
  • Strong ability to translate business needs into well-structured requirements
  • Demonstrated understanding of product workflows, dependencies, and user interactions
  • Highly organized and execution-focused within established product structures

Responsibilities

  • Partner with software engineers and stakeholders to define detailed feature requirements
  • Participate in end-to-end feature development including design and UAT
  • Create and maintain user-facing documentation for product adoption
  • Gather and synthesize dealer feedback to inform product improvements
  • Provide ongoing support and guidance to stakeholders regarding product usage

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan including vacation and holidays
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • Career Development opportunities
  • Incentive bonuses
  • Life Insurance
  • Tuition Reimbursement
Full Job Description

Career Area:

Technology, Digital and Data

Job Description:

Control Center is a dealer-facing application within the One Funnel system that enables dealers to configure how insights are filtered, prioritized, and routed within their operations. It provides a controlled environment for defining business rules that automate manual triage, ensuring insights are delivered consistently, accurately, and at scale.

This roleis responsible forauthoring and structuring the digital content that powers these workflows—translating product intent into well-defined rules, logic, and configurations within Control Center to drive reliable dealer execution.

What You Will Do: 

  • Partner closely with software engineers, One Funnel stakeholders, and dealers to define clear, detailed feature requirements (scope, functionality, NFRs, UAT criteria), working under the guidance of the Control Center Senior Product Owner to translate product intent into executable outcomes 

  • Participate in end-to-end feature development, including requirements design, user acceptance testing (UAT), and product reviews to ensure quality, accuracy, and alignment 

  • Create and maintain user-facing documentation (one-pagers, FAQs, onboarding guides) to support adoption and effective use of Control Center 

  • Work with deployment teams and stakeholders to gather and synthesize dealer feedback, helping identify improvements and ensure the product meets real-world needs 

  • Provides ongoing support and guidance to stakeholders, answering questions and helping teams understand how to use and integrate Control Center effectively 

What You Will Have - Skills and Experiences  

  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 

  • Software Product Business Knowledge:  Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision

  • Software Engineering:  Knowledge of software engineering; ability to deliver new or enhanced software products

  • Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, stakeholders, and internal staff

Top Candidates May Have:  

  • Bachelor’s degree or higher (selected candidates must complete their degree by their start date)  

  • 0-2 years of relevant experience related to this field (internships or academic projects are a plus)  

  • Minimum cumulative GPA requirement 3.0/ 4.0 (no rounding)   

  • Experience translating business needs into detailed, well-structured requirements, with strong attention to detail and clarity that enables high-quality feature development 

  • Demonstrated ability to learn and understand how a product actually works, not just what it does — including workflows, dependencies, and user interactions within a system 

  • Highly organized and execution-focused, comfortable working within an established product structure while supporting a lead with backlog refinement, feature definition, and day-to-day follow-through 

Additional Information:

  • Location for this position is Chicago or Peoria, Illinois   

  • Basic relocation may be available, dependant on relocation qualifications   

  • Sponsorship is NOT available for this position  

 

 

Summary Pay Range:

$81,370.00 - $122,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

       

* These benefits also apply to part-time employees

 

 

 

 

Relocation is available for this position.

 

 

Visa Sponsorship is not available for this position.

 

 

Posting Dates:

July 21, 2026 - July 28, 2026

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey at Caterpillar, Inc.? Explore our career portal for the latest job opportunities.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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