Digital Communications Manager

California Correctional Health Care Services

$98K — $135K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, journalism, graphic design, communications, public relations, or closely related field and 3 years of relevant experience, or 7 years of relevant experience without a degree.
  • Proven background in digital communications and media management.
  • Experience supervising or leading teams in communications or digital media.
  • Ability to manage projects autonomously from start to finish.
  • Knowledge of digital media trends and best practices.
  • Strong analytical skills for assessing digital content performance.
  • Familiarity with creating accessible digital content.

Responsibilities

  • Supervise the Digital Communications Team and guide daily operations.
  • Provide expert guidance on digital communication opportunities and best practices.
  • Lead initiatives to shape Court messaging and ensure communications are accurate and risk-aware.
  • Direct the development of internal and external digital media campaigns that boost engagement and awareness.
  • Manage content pipelines, editorial calendars, and analytics for effective communication.
  • Oversee vendor relationships for digital platforms and technology improvements.
  • Contribute directly to high-priority digital communications projects by creating content or creative assets.

Benefits

  • Flexible work options including full or partial telework post-training.
  • Robust insurance options including medical, dental, disability, and life insurance.
  • Contribution to flexible spending accounts for healthcare and dependent care expenses.
  • Generous paid leave, with 10 days of annual leave per year and up to 20 additional days available for purchase.
  • 14 holidays per year and bereavement leave.
  • Comprehensive retirement savings plans with County match options.
  • Tuition reimbursement of up to $2,000 per year for eligible courses.
Full Job Description
Salary : $98,034.60 - $135,742.92 Annually
Location : Los Angeles, CA
Job Type: Full-Time
Job Number: R9621A
Department: 71290 - COMMUNICATIONS OFFICE
Opening Date: 06/18/2026
Closing Date: 6/29/2026 11:59 PM Pacific

ABOUT THE POSITION

The Digital Communications Manager leads the Court's digital and internal communications strategy, overseeing governance, standards, accessibility, branding, and performance across all digital platforms. This role exercises significant independent judgment, provides expert guidance to Court leadership, supervises the Digital Communications Team, and supports consistent, compliant, and effective communication. The Manager collaborates with judicial officers, administrators, information technology teams, and internal stakeholders to coordinate communication needs and implement digital initiatives.
Key Responsibilities
  • Supervise the Digital Communications Team and guide daily operations across social media, websites, intranet, digital signage, and internal channels.
  • Provide guidance on digital communication opportunities, best practices and emerging digital media trends.
  • Lead enterprise-wide initiatives that shape Court messaging and ensure consistent, accurate, and risk-aware communication.
  • Direct the development and execution of strategic internal and external digital media campaigns that increase engagement, expand reach, and elevate awareness of Court programs, services, and initiatives.
  • Manage content pipelines, editorial calendars, branding and visual identity efforts, and analytics to optimize engagement and communication effectiveness.
  • Manage vendor and contractor relationships related to digital platforms, technology enhancements, and system upgrades.
  • Serve as a hands-on individual contributor on select high-priority digital communications deliverables, directly producing content, copy, or creative assets alongside the team
  • Develops and oversee governance, quality standards, accessibility, standard operation procedures legal compliance, and performance across all digital and internal communication platforms.

The responsibilities above illustrate the general scope of work for this classification. Individual positions may not perform all listed duties, and the responsibilities described are not intended to be exhaustive. For a detailed job description, please click Please note the requirements in the job description may vary from the requirements in this bulletin.
THIS IS A TELEWORK ELIGIBLE OPPORTUNITY

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.
SELECTION REQUIREMENTS

To qualify, you must meet one of the following options at the final filing date of this bulletin:
OPTION I: Bachelor's degree* in marketing, journalism, graphic design, communications, public relations or closely related field -AND- three (3) years of progressively responsible experience in digital communications.
OPTION lI: Seven (7) years of progressively responsible experience in digital communications.
*To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit our Applicant Support page.
Note: Credit for experience is based on a 40-hour workweek. Part-time experience is credited on a pro rate basis (e.g. working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.
APPLICATION REQUIREMENTS:
  • Portfolio that highlights past relevant work. This may include marketing materials, campaigns, social media content, digital content, or videos and photos. (Please attach portfolio file to your application in the "Writing Sample" Field)
  • Resume
  • Cover Letter

DESIRABLE QUALIFICATIONS
  • Experience supervising or leading a communications or digital media team.
  • Experience managing projects with a high degree of autonomy from start to conclusion including moderating calls and meetings, overseeing project timelines and milestones, and coordinating stakeholders to ensure work is delivered on schedule.
  • Proven track record of collaborating with internal and external stakeholders to implement digital communication strategies.
  • Experience analyzing performance analytics related to digital content.
  • Demonstrates a strong understanding of digital media platforms, tools, and best practices to effectively plan, create, and manage high-quality digital communications.
  • Experience creating digital content that meets accessibility standards.

APPLICANT SUPPORT & INFORMATION

Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked
Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click
WHAT TO EXPECT AFTER APPLYING

This recruitment process will take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:
EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire.
ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in the assessment process that may consist of any combination of written, performance, or oral appraisal to evaluate further job-related experience, knowledge, skills, and abilities.
ELIGIBILITY: Applicants who successfully pass each (and all) recruitment steps will be placed on an eligible list which will remain active for approximately one (1) year and may be invited to participate in a selection interview. Placement on an eligible list may not result in further consideration, only the most qualified candidates will be contacted for interviews. Other vacancies may be filled using this list.
Questions regarding this posting may be e-mailed to

Nicole Valencia, Staffing Partner.
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MegaFlex Benefit Plan
Benefits may be purchased using a tax-free monthly benefits allowance of 14.5% or 17% of the employee's monthly salary or $1,300.00, whichever is greater. The percentage is based on employee's years of service. If the monthly cost of the benefits selected is less than the monthly allowance, the employee receives the difference as additional taxable pay. For detailed plan information, click .

Insurance
The MegaFlex plan includes a robust range of insurance options, including medical, dental, disability, life, and AD&D insurance.

Flexible Spending Accounts
Employees may contribute up to $266 per month into a tax-free Health Care Spending Account and up to $400 per month tax-free into a Dependent Care Spending Account. The Court contributes up to $375 per month to the Dependent Care Spending Account.

Leave Benefits
Annual Leave - Instead of traditional sick and vacation leave, employees earn 10 days of annual leave per year and may buy up to 20 additional days of annual leave.

Holidays - 14 days per year.

Bereavement leave

Retirement
Savings Plan (401k) - Optional tax-deferred supplemental retirement plan that includes a County match up to 4% of employee's salary.Deferred Compensation Plan (457) - Optional tax-deferred supplemental retirement plan that includes a County match of up to 4% of employee's salary.

Retirement Pension Plan administered by the Los Angeles County Employees Retirement Association (LACERA).

If the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013, that person's pension will be limited under the Public Employees' Pension Reform Act (PEPRA). For these purposes, a "new member" is someone who first becomes a member of LACERA on or after January 1, 2013 - that is, someone first employed by the County on or after December 1, 2012 - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. For further information, visit .

Other Benefits:
The Commuter Benefit Plan (CBP) - Allows employees to pay for eligible public transit expenses using pre-tax dollars (up to IRS limits).

Employee Assistance Program (EAP)

Tuition Reimbursement - The Tuition Reimbursement Program provides eligible employees with tuition assistance (maximum $2000 per fiscal year) for courses toward a degree program at an accredited college and/or university. The program is intended to support the ongoing development of a highly effective workforce at the Court.
The information contained herein concerning the benefit package available to incumbents in this classification is based on an employee's appointment to a full-time, permanent position in the Court service in this class. The specific benefit package any individual employee may receive is subject to change based on that employee's particular employment status and payroll title.
01

INSTRUCTIONS: The information you provide on this application and supplemental questionnaire will be evaluated to determine your eligibility to participate in the next phase of the recruitment process. Please be as specific as possible and include all information as requested. A resume or a reference to a resume will not be accepted in lieu of a complete application and questionnaire, or considered in determining your eligibility to participate in the next phase of the recruitment process. Incomplete responses, false statements, omission of a material fact, or partial information can result in disqualification from the examination process.
  • Please check the box to indicate you have read and understand these instructions.

02

EDUCATION VERIFICATION: If your qualifications include a degree, a legible copy of your diploma or transcripts (unofficial transcripts are acceptable), must be attached to the application to receive credit.
  • Please check the box to indicate you have read and understand these instructions.

03

Which of the following options best describes your qualifying experience:
  • OPTION I: Bachelor's degree* in marketing, journalism, graphic design, communications, public relations or closely related field -AND- three (3) years of progressively responsible experience in digital communications.
  • OPTION Ii: Seven (7) years of progressively responsible experience in digital communications.
  • None of the above.

04

Describe in detail your qualifying experience as it relates to previous question. If not applicable, indicate N/A.Use the following format:
  • Name of the employer(s)
  • Dates of employment
  • Number of hours worked per week
  • Describe the SPECIFIC DUTIES and LEVEL OF RESPONSIBILITY. Please describe specific duties ONLY.
DO NOT write "See Attached Resume."
05

Describe your experience supervising or leading a communications or digital media team. What was your approach to guiding daily operations?
06

Share an example of a digital communications initiative you led that required collaboration with multiple departments or stakeholders, such as executives, IT, or program staff.
07

Provide an example of a time you exercised independent judgment to address a complex digital communications challenge. What was the situation and how did you resolve it?
08

Describe your experience managing digital content workflows, editorial calendars, or performance analytics. How do you use data to improve communication effectiveness?
Required Question

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