Zoetis Inc

Digital Business Partner

Zoetis Inc • $100K — $130K *
Kalamazoo, MI 49009In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Genetics, or related field required.
  • 10+ years in technology/digital portfolio leadership or IT business partnership.
  • Proven experience in managing executive stakeholder relationships and measuring outcomes (KPIs/OKRs).
  • Expertise in developing business cases and leading benefits realization through adoption.
  • Demonstrated ability to lead cross-functional teams through matrix influence.

Responsibilities

  • Own the global value narrative and track measurable outcomes for executive leaders.
  • Translate strategy into a prioritized roadmap balancing various demands like innovation and regulatory commitments.
  • Build business cases with defined KPIs/OKRs and track benefits realization through adoption.
  • Identify and develop high-impact opportunities leveraging AI/LLM and emerging technologies.
  • Champion end-user adoption through preparing users and providing ongoing training/support.
  • Provide matrix leadership to globally distributed teams, ensuring alignment and removing blockers.
  • Manage financial resources and vendor performance while optimizing total cost of ownership.

Benefits

  • Opportunity to operate at a high strategic level with executive leadership involvement.
  • Work in a dynamic environment leveraging emerging technologies like AI.
  • Lead innovative projects that drive real business outcomes and value.
  • Collaborate with globally distributed technologists and diverse teams for personal and professional growth.
  • Access to opportunities for further education and training, enhancing career development.
Full Job Description
POSITION SUMMARY

The Digital Business Partner owns the global value narrative for executive leaders across the data and digital portfolio, clarifying the why, defining measurable outcomes, and reporting progress and value realized. This role translates strategy into an outcomes-based portfolio and prioritized roadmap that balances run/operate, regulatory commitments, technical debt, and innovation. The position builds measurable business cases with current-state baselines, target KPIs/OKRs, and benefits-realization tracking through adoption. Leveraging PAH domain knowledge and AI/LLM and emerging technologies, the role identifies and matures high-impact opportunities from concept to scalable capability. The Lead ensures solutions scale as reusable platforms and build-once patterns, avoiding one-off point solutions and duplication. The role champions end-user adoption through change readiness, training/support alignment, and sustained usage to achieve intended outcomes. Through matrix leadership of globally distributed technologists and direct development of Business Partner talent, the role drives execution discipline, removes blockers, and delivers executive-ready communication on tradeoffs and risk.

POSITION RESPONSIBILITIES
  • Own the value narrative and outcomes for executive leaders across the data and digital portfolio: clarify the why, define measurable outcomes (KPIs/OKRs), and report progress and value realized.
  • Translate strategy into an outcomes-based portfolio and roadmap: shape demand into a prioritized plan balancing run/operate, regulatory commitments, technical debt, and innovation.
  • Build measurable business cases with baselines: quantify current-state performance/cost/risk, define target KPIs/OKRs, and track benefits realization through adoption.
  • Drive value realization using PAH domain knowledge and AI/LLM/emerging technologies: identify and mature high-impact opportunities from concept to scaled capability.
  • Ensure solutions scale as reusable capabilities: promote platform evolution and build-once patterns; manage dependencies and avoid duplication across the enterprise.
  • Champion end-user adoption: ensure change readiness, training/support alignment, and sustained usage to realize intended outcomes.
  • Provide matrix leadership to globally distributed technologists: align priorities, clarify intent/acceptance criteria, remove blockers, and ensure delivery achieves intended business outcomes.
  • Lead and develop Business Partner talent: coach performance, strengthen consultative partnering, and raise the bar on executive communication.
  • Operate with financial and execution discipline: manage forecasts/budgets, surface tradeoffs early, and escalate risks with crisp, executive-ready updates.
  • Manage software spend and vendor performance while evaluating capability fit and driving sourcing decisions that balance value, risk, and total cost of ownership.
  • Plan and execute application/platform lifecycle strategies (upgrade, modernization, deprecation, retirement) to keep systems supported, compliant, and sustainable.
  • Own vulnerability posture reporting and remediation execution, prioritizing fixes by risk and ensuring issues are tracked to verified closure.
  • Lead VDT operational delivery and team performance across incident/problem/change management, operating model, metrics, and continuous improvement.
  • Govern license provisioning and compliance by managing allocations, reclaiming unused entitlements, supporting renewals/audits, and optimizing utilization.
  • Own end-to-end reliability and day-to-day operations for VMRD Edge site(s), coordinating changes, monitoring, incident response, and stakeholder alignment to protect scientific operations.
  • Govern and optimize the application/software portfolio by maintaining inventory, rationalizing redundancy, setting standards, and reporting portfolio health, risk, and value.
  • Lead portfolio intake and prioritization, manage cross-project dependencies and capacity, and provide clear governance and executive reporting across all initiatives.


MINIMUM QUALIFICATIONS

Education:
  • Bachelor's degree required (Business, Information Systems, Computer Science, Engineering, Genetics, or related) or equivalent experience


Experience:
  • 10+ years' experience in technology/digital portfolio leadership, IT business partnership, product management, consulting, or equivalent
  • Demonstrated success with executive stakeholder management, value storytelling, and outcomes measurement (KPIs/OKRs)
  • Experience building business cases and leading benefits realization/adoption
  • Experience leading cross-functional delivery through influence/matrix leadership


Technical Competencies:
  • Portfolio shaping, roadmap prioritization, and demand management
  • Business-case development: baselining, KPI/OKR definition, benefits tracking Change adoption and stakeholder engagement; executive-ready communication
  • Matrix leadership and delivery governance (intent, acceptance criteria, dependency mgmt)
  • Financial discipline: forecasting, budget management, vendor spend management
  • Working understanding of data/analytics and digital product delivery fundamentals


PREFERRED QUALIFICATIONS
  • Advanced degree (MBA/MS) preferred
  • Experience driving AI/LLM-enabled capabilities from concept to scaled adoption with appropriate controls
  • Familiarity with platform thinking and reusable capability design (build once patterns)
  • Knowledge of service management and operational metrics for run/operate
  • Experience in commercial organization environments and/or genetics domain exposure preferred
  • Experience leveraging shared services (e.g., GBS/India) and vendors to scale delivery preferred


PHYSICAL POSITION REQUIREMENTS

Primarily office/desk-based work; frequent computer use and meetings.
Travel up to ~5% (domestic and/or international as required).
May require occasional availability outside standard business hours for major releases, incidents, or planning events (as applicable).

Full time

Regular

Colleague

About Zoetis Inc

Zoetis Inc Careers

Join the dynamic team at Zoetis Inc, a global leader in animal health services, where innovation, leadership, and care converge to advance animal healthcare worldwide. At Zoetis, we offer unparalleled job opportunities that foster professional growth and personal achievement.

Work You’ll Do

At Zoetis Inc, you will be part of a culture that values diversity, innovation, and leadership. Our team is committed to delivering targeted solutions that enhance animal health through a broad range of products and services. As a member of our team, you will collaborate with skilled professionals to drive change and lead the industry in strategic directions.

Career Growth and Development

Zoetis Inc is dedicated to the professional growth of its employees. We provide extensive training and development programs, including leadership training and diversity workshops, to ensure our team members are equipped for success in their careers and are prepared to meet the challenges of the global market.

Innovative Work Environment

Our commitment to innovation is at the core of our operations. Zoetis Inc is a place where creative thinking and practical solutions meet to create a thriving work environment. Our employees are encouraged to pursue innovative projects that align with our mission of nurturing the world and humankind by advancing animal care.

Join Our Team

Explore job opportunities and open positions across various fields within Zoetis Inc. Whether you’re looking for a professional role in scientific research, marketing, sales, or customer service, we have a position that will match your skills and passions. Our hiring process is designed to identify and attract passionate, curious, and solution-driven team players.

Internship Programs

Kickstart your career with Zoetis Inc through our internship programs. Gain hands-on experience, develop essential industry skills, and build a professional network that will serve as a valuable resource throughout your career. Internships at Zoetis are a gateway to full-time employment and offer a unique insight into the animal health industry.

Benefits and Culture

Choosing a career at Zoetis Inc means more than just employment. It means being part of a team that values your well-being and professional development. Our employees enjoy a range of benefits designed to support their health, well-being, and financial future. At Zoetis, you’ll work in an inclusive environment that fosters a sense of belonging and encourages collaborative and independent work.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at Zoetis Inc. Subscribe to our careers blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Apply Now

Ready to take the next step in your career? Search for open positions that match your skills and interests on our Jobs at Zoetis Inc page. Prepare your resume, sharpen your interview skills, and join a world-leading team in animal health.

Zoetis Inc—Where Careers Grow

At Zoetis Inc, we’re not just about animal health; we’re about supporting your health and career ambitions. See what exciting and rewarding opportunities await you in a company that’s committed to growth, innovation, and leadership in the animal health industry.
Learn more about Zoetis Inc
Size
12,100 employees
Market Cap
$67.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$1.6 billion
5 Year Trend
+9.7%
Revenue
$6.6 billion
NASDAQ
ZTS
* Ladders Estimates

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