Digital Ad Operations Specialist

BBC UK

$90K — $95K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in digital advertising operations, focusing on troubleshooting programmatic deals.
  • Advanced understanding of advertising campaign management and related technologies.
  • Familiarity with ad sales order management and CRM systems, especially Salesforce and Mediacloud.
  • Excellent collaboration skills for engaging with diverse stakeholders across geographies.

Responsibilities

  • Deliver ad operations campaigns in the NAM region, ensuring quality control and optimization.
  • Collaborate with the regional ad ops manager on client success initiatives and campaign updates.
  • Work within ad product and technology teams to establish operational best practices.
  • Provide front-line technical support for advertising issues across the news platform.
  • Support the regional ad ops manager in testing new ad formats and programmatic strategies.

Benefits

  • 100% Employer-Paid Medical and Dental Insurance (PPO plans)
  • Generous Paid Time Off
  • Flexible, Hybrid Working Arrangements
  • Strong focus on work/life balance
  • Free Retirement Consulting for all employees
  • Pet Insurance
  • Commuter Benefits
  • Gym Reimbursement
Full Job Description
Digital Ad Operations Specialist

Digital Ad Operations Specialist

Data & Analytics

Permanent - Full Time

New York - BBCS / GNL

Job Closing Date:

THE ROLE

Job Purpose

The Advertising Product team sits within the Commercial News group and hasownership of all ad product decisions; sitting across formats, audience segmentation,demand partnerships and the technology needed to deliver ads effectively andefficiently.

The Ad Product, Technology and Operational division are responsible for the fulfilmentof all direct advertising activity as well supporting the successful delivery of deal-basedprogrammatic revenues.

Why Join the Team?

You'll join a highly collaborative, expert Ad Operations team operating at theintersection of editorial excellence, advanced ad technology, and global commercialstrategy. The team ensures the successful enablement of sales teams to guarantee theproper functioning of sales workflows. This is achieved through diligent, experienced servicing of campaigns via platforms, consistent communications regarding thecommercial portfolio of ad products, frequent training on tools and process as well asthe flawless execution of contractual commitments.

The Digital Ad Operations Specialist (New York) manages our direct digital advertisingcampaigns across bbc.com properties (web, app, Youtube, Audio, Newsletter andFAST) including programmatic executions for our North America advertising salesteam.The role operates in a complex Ad Operations business and is focused oncampaign delivery, trafficking, programmatic deal troubleshooting and supportingsponsorship and takeover activities. The role provides technical and campaign supportreporting into the Regional Ad Operations Manager based in New York.

Key Responsibilities and Impact

  • Responsible for the delivery of ad ops campaigns sourced in the NAM region, including but not limited to quality control, trafficking, troubleshooting, reporting, and optimization. This includes supporting Planning Teams in KPI-driven optimization strategies.
  • Collaborate with the regional ad ops manager on initiatives that ensure client implementations are built for success, including updates to the broader sales teams, campaign status emails and progress reports, and dashboards as needed.
  • Work within ad product, technology and global ops team to garner centers of excellence around operations, planning and testing.
  • Provide first line support of advertising takedown and troubleshooting and investigation across News web/app site.
  • Contribute to the growth of ads business by supporting the regional ad ops manager in testing on ad format development, programmatic advertising, cross-platform collaboration, order fulfillment process management.


Knowledge, Skills Training and Experience

Required Qualifications
  • Proven experience in operating digital advertising products, either in a publisher or ad technology business. With experience in troubleshooting Programmatic Deals.
  • Advanced Understanding of Advertising Campaign Management ecosystem and tech, e.g. Operative One, Google Ad Manager, DV360, SSP's, Youtube, Brand safety tools
  • Experience in Ad Sales Order Management Systems, CRMs and cross platform advertising campaign management/stewardships systems. e.g. Salesforce and/ or Mediacloud
  • Collaborative approach; ability to coordinate among multiple business,geographically dispersed stakeholders through an ongoing dialog to ensure Ad Opsis aligned with business needs and activities

Desired Qualifications
  • Capacity to thrive in a fast-paced, challenging, and unpredictable environment;ability to prioritize and have multi-tasking abilities
  • Excellent written and oral communications skills
  • Attention to detail with an eye on the big picture
  • Comfortable with numbers and big data
  • Experience in using Business Intelligence or AI (Copilot) tools for analysis and reporting
  • Advanced Excel and data analysis skills with working knowledge of Javascript and HTML in order to troubleshoot


Compensation

The anticipated annual base salary for this position is $90,000 - $95,000. This doesnot include other benefits that an individual may be eligible for. The actual base salaryoffered depends on the qualifications of the individual applicant for the position, yearsof relevant experience, specific and unique skills, level of education attained,certifications or other professional licenses held, and geographic location of theposition.

Benefits and Perks

  • 100% Employer-Paid Medical and Dental Insurance (PPO plans)
  • Generous Paid Time Off
  • Flexible, Hybrid Working Arrangements
  • Strong focus on work/life balance
  • Free Retirement Consulting for all employees
  • Pet Insurance
  • Commuter Benefits
  • Gym Reimbursement


DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

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Digital Ad Operations Specialist

Data & Analytics

Permanent - Full Time

New York - BBCS / GNL

Job Closing Date:

THE ROLE

Job Description:

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