Job DescriptionDietary Supplements Technical Manager - Health and Wellness North AmericaThe Technical Manager role within the ADM Technical Center and is an experienced role that has technical oversight for quality related matters relating to the supported business products. This includes providing detailed guidance and reviews as well as liaison for regulatory governance with RSA, assuring that local and global regulatory requirements are met during production, marketing, and sales activities. This role will act as the liaison between ADM and customers on all complex documentation requests and provide counsel to multiple functional teams that develop, produce, market, sell, transport and store ADM products. This position exhibits expert competence and is likely to be contacted regarding all aspects of quality support for the commercial, sales, customer service, and production teams when necessary. Mentoring of Customer Quality Specialists, Representatives and Managers when established will be required to ensure development and growth. Direct interaction with existing and potential ADM customers is expected. Introduction, participation and adhering to existing processes as well as creation and implementation of activities to support improvement opportunities is necessary to ensure that best in class customer satisfaction is obtained. Technical Managers assist with complex reviews in Raw Material approvals for Health and Wellness platform. Role responsibilities will increase in complexity as knowledge and understanding is gained at product and service levels. This position reports to the Global Director Quality.
Essential Job Functions:- In depth knowledge and understanding of FSMA and 21 CFR 111 and 117 requirements
- Comprehensive understanding of global regulations as related to supporting dietary supplements and food ingredienrs with a proactive approach on current regulatory climate
- Advise and support Customer Quality team with complex customer requirements and customer issues requiring significant expertise to resolve
- Advise and support Raw Material/Supplier Quality team with complex customer requirements and customer issues requiring significant expertise to resolve
- Partner with R&D, Marketing/Commercial, Sales, Regulatory, Quality, CD&D to ensure product compliance and quality interests are complete/sufficient during new product development/introductions, including technical transfers as needed
- Collaborate with Customer Quality and Production Quality to ensure customer, regulatory and production expectations are understood
- Support creation and modification of GRAS and New Dietary Ingredient submissions to ensure compliance with current regulations
- Oversee quality decisions relating to the stability / shelf life of branded ingredients and their appropriateness for use
- ADM representative for industry associations respective to business markets supported
- Assure/collaborate with RSA on product label information, including trademarks & artwork, meets regulatory regulations to avoid misbranding
- Participate/support Crisis Management team events as needed
- Demonstrate positive actions to support customer (internal and external) intimacy, aiming towards a high level of customer satisfaction, including travel to support customer relationships as needed
- Advise on customer and branded ingredient specifications from the quality discipline
- Relay changing industry landscape / expectations in Quality to the business and provide implementation guidance
- Support local sites on MOC changes like re-sales, branded ingredient changes, new geographical regional sales, etc.
Job Qualifications:- Bachelor's degree in science-related field
- Minimum 10 years of a mixture of technical, quality, and regulatory services with experience in Dietary Supplements (Probiotics, Enzymes, Phages)
- PCQI Trained
- Excellent written and verbal communication skills with developed interpersonal skills
- Ability to articulate complex regulations into common user language procedures and requirements
- Ability to travel
- High regard for accuracy and attention to detail
- Independent troubleshooting and ability to work without direct supervision
Relocation Assistance is available with this position.
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
REF:100028BR
Benefits and Perks Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
- Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
- Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
- Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
- Paid time off including paid holidays.
- Adoption assistance and paid maternity and parental leave.
- Tuition assistance.
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
