Tata Consultancy Services

DevOps & Site Reliability Lead-Retail Devops

Tata Consultancy Services • $120K — $160K *
Deerfield, IL 60015In-Person
Retail & Consumer Goods
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Expert-level proficiency in Java full stack development
  • Strong grasp of object-oriented programming principles
  • Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security)
  • Knowledge of RESTful API development and various databases (Oracle, DB2, MySQL)
  • Familiarity with Payment Switch BASE24 EPS, C++, AS400, and Python is a plus
  • Experience in retail payment systems, merchandising, inventory, and logistics
  • Proficiency in Microsoft Azure services and enterprise-grade cloud platform design

Responsibilities

  • Act as Lead Site Reliability Engineer for retail platforms, ensuring their reliability
  • Define and enforce SRE best practices and operational models
  • Architect and govern scalable cloud platforms
  • Lead CI/CD and Infrastructure as Code strategies implementation
  • Establish proactive monitoring and incident prevention measures
  • Oversee major incident management and corrective action processes
  • Collaborate with application, security, and architecture teams for reliability
  • Drive automation to enhance operational efficiency
  • Mentor junior SRE and DevOps engineers
  • Influence strategic decisions based on reliability, scalability, and cost

Benefits

  • Discretionary annual incentive
  • Comprehensive medical coverage including health, dental, and vision
  • Maternal and parental leave support
  • Various insurance options including auto, home, and identity theft protection
  • Commuter benefits and reimbursement for certifications and training
  • Time off including vacation, sick leave, and holidays
  • Legal assistance and financial support options including 401K and student loan refinancing
Full Job Description
Must Have Technical/Functional Skills

Technology and Programming (Expert Level)

  • Strong proficiency in Java full stack developer
  • Object-Oriented programming principles and concepts
  • Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security)
  • Knowledge if RESTful API development
  • Experience with database like Oracle, DB2, MySQL
  • Proficiency in Payment Switch BASE24 EPS, C++, AS400 and Python is also added advantage


Domain, Cloud & Platform Engineering

  • Must have domain experience on Retail Point of Sale/Payment Systems/Merchandising/Inventory/Logistics area
  • Expertise in Microsoft Azure, including:
    • Compute (VMs, App Services, Azure Container Apps)
    • Containers & Orchestration (AKS, Docker)
    • Networking (VNETs, Private Endpoints, Application Gateway, Load Balancers)
    • Storage, Azure Key Vault, Azure Monitor, Log Analytics
  • Proven experience designing enterprise-grade, highly available cloud platforms


DevOps & Engineering Excellence

  • Advanced experience with Azure DevOps and CI/CD pipeline architecture
  • Strong scripting skills (PowerShell, Bash)
  • GitOps concepts, branching strategies, release orchestration


Site Reliability Engineering (Leadership Level)

  • Ownership of platform reliability, resiliency, and performance
  • Definition and governance of:
    • SLIs, SLOs, SLAs
    • Error budgets and reliability metrics
  • Advanced observability strategy, designing and implementation:
  • Metrics, logs, traces, alerts, dashboards using Dynatrace
  • Incident response leadership, RCA facilitation, and long-term remediation planning
  • Experience operating 99.9%99.99% availability systems


Security, Compliance & Cost

  • Secure cloud design using Key Vault, managed identities, RBAC
  • Cost optimization (FinOps mindset) across cloud infrastructure


Roles & Responsibilities

  • Act as Lead SRE for client's Retail platforms, owning reliability and stability outcomes
  • Define and enforce SRE standards, best practices, and operating models
  • Architect and govern highly available, scalable cloud platforms
  • Lead the design and implementation of CI/CD and IaC strategies
  • Establish proactive monitoring, alerting, and incident prevention mechanisms
  • Own major incident leadership, RCA execution, and corrective action tracking
  • Partner with application, security, and architecture teams to build reliability by design
  • Drive automation to reduce toil and improve operational efficiency
  • Mentor and coach SRE and DevOps engineers across teams
  • Influence roadmap decisions with a reliability, scalability, and cost lens


TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Cover age: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.


#LI-RJ2

Salary Range-$120000-$160,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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