HTC Global Services

DevOps / Site Reliability Engineer (SRE) - API Platform

HTC Global Services$90K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree
  • 5+ years of experience in a relevant field
  • Experience with Cloud Infrastructure
  • Experience with GitHub
  • Experience with Google Cloud Platform (GCP)
  • Experience with IT Operations

Responsibilities

  • Design and build automated CI/CD pipelines and reusable infrastructure modules for API deployments.
  • Develop and maintain infrastructure automation using Infrastructure as Code principles.
  • Implement highly reliable, self-healing platform architectures.
  • Establish and manage SLOs, SLIs, and observability practices.
  • Monitor platform health and proactively identify operational issues.
  • Create automation solutions to streamline operational processes.
  • Collaborate with Security, Product, and Architecture teams on technical strategy.

Benefits

  • Structured on-call rotation for platform support
  • Opportunities for collaboration with cross-functional teams
  • Focus on continuous improvement for scalability and efficiency
Full Job Description
Job Title:
DevOps / Site Reliability Engineer (SRE) - API Platform

Overview

We are seeking an experienced DevOps / Site Reliability Engineer (SRE) to help architect, automate, and scale an enterprise API Gateway platform. This role focuses on infrastructure automation, platform reliability, CI/CD enablement, observability, and operational excellence. The ideal candidate will have experience building resilient cloud-based platforms, implementing automation, and supporting large-scale API environments.

Key Responsibilities
• Design and build automated CI/CD pipelines and reusable infrastructure modules to enable secure, scalable, and self-service API deployments.
• Develop and maintain infrastructure automation using Infrastructure as Code principles.
• Design and implement highly reliable, self-healing platform architectures.
• Establish and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and observability practices.
• Monitor platform health and proactively identify and mitigate operational issues.
• Develop platform tooling and automation solutions to streamline operational processes.
• Create and maintain code-based solutions for infrastructure and platform management.
• Participate in a structured on-call rotation to support platform operations and reliability.
• Collaborate with Security, Product, and Architecture teams to support platform initiatives and technical strategy.
• Contribute to continuous improvement efforts related to scalability, reliability, and operational efficiency.

Required Qualifications
• Bachelor's Degree
• 5+ years of experience in a relevant field
• Experience with Cloud Infrastructure
• Experience with GitHub
• Experience with Google Cloud Platform (GCP)
• Experience with IT Operations

Preferred Qualifications
• Master's Degree
• Experience with Dynatrace
• Experience with Go
• Experience with Tekton

#LI-Hybrid #LI-CP1

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

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