Wave

DevOps Engineer

Wave$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical field or equivalent experience
  • 3+ years working with dynamic scripting languages
  • 3+ years deploying software to production environments
  • 3+ years supporting Linux or Unix systems
  • 3+ years of production support/incident management experience

Responsibilities

  • Collaborate with developers and teams to plan software releases
  • Develop automated scripts for server software installation
  • Deploy applications within cloud environments
  • Monitor system performance and ensure smooth operations
  • Provide documentation support for technical teams
  • Analyze and troubleshoot production issues
  • Deliver advanced production support for Spectrum applications

Benefits

  • Hybrid work schedule with up to one day remote per week
  • Comprehensive documentation support available
  • Opportunity to improve customer interactions through innovative solutions
  • Exposure to advanced monitoring tools and cloud technologies
  • Chances for collaborative work in a dynamic environment
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you driven to streamline how software is deployed and supported across a national footprint? As a DevOps Engineer at Spectrum, you will play a pivotal role in delivering innovative solutions that improve customer interactions and ensure reliable operations. Your expertise will directly elevate system performance and support, making a lasting impact on users throughout the country.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.

How You'll Make an Impact
  • Collaborate with developers, testers and deployment teams to plan and execute software releases
  • Develop and refine automated scripts for installing server software products
  • Deploy code and applications within cloud environments
  • Install or upgrade third-party software with developers and infrastructure teams
  • Monitor system performance, reliability and daily data processing to ensure smooth operations
  • Participate in project stand-up meetings, offering insights and technical support
  • Review and contribute feedback to user-facing documentation and online help
  • Provide comprehensive documentation support for technical teams
  • Develop and execute deployment plans to carry out application releases in production environments
  • Design and implement monitoring strategies to track infrastructure, servers and software applications
  • Deliver advanced production support for all Spectrum applications
  • Analyze root causes and troubleshoot to resolve production issues
  • Take ownership of production issues and outages, driving resolution efforts


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in a technical field or equivalent work experience

Experience
  • 3+ years working with dynamic scripting languages
  • 3+ years deploying software to production environments
  • 3+ years supporting Linux or other Unix systems
  • 3+ years of production support/incident management experience

Skills
  • Proficient in packaging and delivering software for production
  • Skilled in automating deployments using tools such as Jenkins, Kubernetes, Gitlab, ArgoCD;
  • Familiar with technology inputs, outputs and processing flows with strong communication abilities
  • Effective problem solver with a track record of resolving complex issues collaboratively
  • Skilled in SQL scripting with hands-on experience in MSSQL and Oracle databases
  • Familiar with .Net applications
  • Knowledgeable about architecture components such as servers, load balancers and databases
  • Experienced with telemetry tools including AppDynamics, Grafana, Datadog and PRTG
  • Adept at Linux shell scripting environments, including bash
  • Knowledgeable in AWS and container technologies
  • Able to write clear technical documentation for developers and testers
  • Capable of managing multiple assignments under limited supervision
  • Strong verbal and written communication skills
  • Thorough understanding of the Agile Software Development Lifecycle
  • Demonstrated leadership and ability to facilitate consensus between teams

#LI-JV1

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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