About the Role: DevOp Engineer II

We're growing - and we're hiring an intermediate DevOps Engineer to join our Engineering team! In this role, you'll play a key role in supporting both internal Engineering teams and our customer-facing infrastructure. Working centrally across the engineering organization, you'll contribute to building, maintaining, and improving the systems and tools that power commonsku's platform to make work more delightful for everyone your work touches.

You'll collaborate closely with the Senior DevOps Engineer and peers across the team, contribute to a high-trust environment, and play a direct role in shaping the future of the promo industry.

🛠 What You'll Do

Here's what you'll do:

• Build, maintain, and improve infrastructure-as-code and CI/CD pipelines using tools like Terraform, GitHub Actions, and related automation.
• Manage and support cloud infrastructure in AWS, including compute, networking, storage, and IAM.
• Implement and improve observability using tools such as Datadog or similar platforms.
• Collaborate with Engineering teams to optimize deployment workflows, improve developer productivity, and streamline release processes.
• Work with stakeholders to ensure infrastructure is secure, resilient, and aligned with business continuity goals.
• Troubleshoot production issues in partnership with Engineering teams and participate in incident response as needed.
• Participate in post-incident reviews and drive improvements to reduce risk and increase uptime.
• Document infrastructure, processes, and operational best practices.
• Continuously evaluate and recommend improvements to DevOps tooling and practices.

What You Bring

Some of the qualities that help you thrive in this role:

• 3+ years of experience in a DevOps, Site Reliability Engineering, or Infrastructure Engineering role, ideally in a SaaS or product-focused environment.
• Strong experience with cloud platforms, particularly AWS.
• Proficiency with infrastructure-as-code tools such as Terraform or Cloudformation.
• Experience with CI/CD platforms and workflows such as GitHub Actions, CircleCI, Jenkins
• Familiarity with containerization and orchestration such as Docker, ECS, or Kubernetes.
• Exposure and understanding of observability tools such as Datadog, Prometheus, or similar.
• Experience with scripting and automation using Python or Bash.
• Understanding of networking, system administration working with Unix based operating systems, and cloud security fundamentals.
• Ability to troubleshoot complex systems and support production environments.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• A bias toward action, continuous learning, and practical problem-solving.
• Comfort working independently and asynchronously, while also prioritizing collaboration and connection with people
• Experience with and excitement for working with AI a major plus
• Experience with Vanta and SOC 2 compliance would be preferred

💰 Compensation & Perks

We believe in fair, transparent compensation. Starting salary for this role is $110,000 - $130,000 annually, depending on previous experience and skillset. New hires are expected to come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know in your application about your ideal package. If we agree that it's a good fit, we will have open discussion around what's possible.

Plus:

• Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
• Company-wide closure between December 25th and January 1st
• Health and dental benefits, including a $1,000 healthcare spending account
• RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
• Twice-yearly company wide summits (we call it HQ and you'll love it)
• A delightful team of smart people who are good at what they do

🌎 Location

This role is open to candidates eligible to work in Canada, with the exception of Quebec (we're not set up to operate there yet - désolé!).

We're remote-first, but if you're based in Toronto, even better. That's where we were founded and where we maintain our HQ today!