Position Highlights

The Information Services Division is currently looking for an Intermediate Developer to join our Intelligent Automation Solutions team. In this position, you will take on the integral role of leading the enhancement and maintenance of the AI tools & RPA Applications our teams, partners and customers.

Responsibilities:

As an Intermediate Developer, you must be able to deliver the following:

• Providing expert level technical knowledge while owning, managing and supervising complex work for the design, configuration, development, and delivery of software applications in RPA and AI space.
• Expertise in programming (Python, C++), machine learning frameworks (TensorFlow, PyTorch), and data engineering.
• Essential skills include designing neural networks, implementing NLP, and using cloud platforms (AWS, Azure) to build, train, and deploy AI models.
• Taking Initiatives on Continuous Improvements and driving them to completion.
• Individually leading a team of 2-3 Developers who work on a specific work stream. The Intermediate Developer should be playing the role of an Individual Contributor / Team lead based on requirements.
• Acting as a lead and facilitator for team members engaged in development activities, with the ability to coach more junior developers owning the technical delivery.
• Investigation and resolution of production problems related to the applications.
• Providing estimates for business cases, impact assessments, projects and action requests in response to requests from Business Systems Analysts or Team Leads.
• Developing automation methods, identifying performance and system capacity requirements, and implementing development tools to gain efficiency with application development and operational support.

Position Requirements:

This position will require someone who has 5+ years of relevant hands-on experience and post-secondary education in computer science and related business experience. The ideal candidate will possess the following qualifications:

• Must have expert-level experience in developing and maintaining AI & RPA Applications & similar solutions.
• Prompt engineering, UX writing, conversation design and LLM development
• Must have deep level experience in tools like Amazon Quick Sight and programming languages like Java/C#/C++, Python, SQL/Oracle, XML and with some of the newer frameworks and libraries, such as Spring Boot and JS React, Podman, Docker Containers data modelling techniques, the GitLab DevOps platforms, JIRA for defect tracking, and established industry practices around web development.
• Hands on Python skills will be given preference. Application Development with GW Claim Center, Policy Center is an asset.
• Advanced experience with Dev-Ops, build and release management including CI/CD pipeline, migration methodology and related toolsets (e.g. GitLab) including requirements to plan, implement or oversee releases into production.
• Advanced experience in Agile methodologies including experience as a Scrum Master/Team Lead.
• Advanced experience with unit testing, functional testing, automated testing and application debugging techniques.
• Advanced experience with application architecture including supervising the development of web services including REST API, queues including MQ, sync/async messaging while maintaining the integrity of the solution.
• Applied knowledge of industry best practices, and experience researching tools and techniques for systems review and design to ensure effective application design.
• Demonstrated experience performing production support including incident, problem and change management.
• Experience in guiding and mentoring team members including code reviews and code refactoring.
• Ability to plan, prioritize and complete multiple concurrent tasks in an environment of changing deadlines, priorities and requirements for your own work and the project team.
• Ability to provide summation, status reporting and presentations for leadership and stakeholders is required.
• Ability to drive collaboration among cross team members is required.
• Data Handling Experience - Strong Pl/Sql Knowledge and Large Dataset Processing and Analysis Experience.
• Experience with AWS, Azure, or GCP for scalable deployment, Knowledge on MLOps(Docker, Kubernetes, MLflow) and AI Frameworks Knowledge will be an added advantage.

Position Information

About us:

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined:

• Hybrid 8 - you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. Please note there are updates to the hybrid model, starting September. This role will be moving to 2 days per week in office.

Only candidates legally entitled to work in Canada will be considered for this position.

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