Developer Community Manager

HeyGen

$90K — $130K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in developer community management or developer relations for API-facing products.
  • Proven success in organizing hackathons and meetups.
  • Experience in building and managing online communities on platforms like Discord, Reddit, or GitHub.
  • Technical fluency including the ability to read API documentation and engage in discussions around APIs.
  • Strong attention to detail and logistics management for events and community initiatives.
  • Willingness to travel for in-person events.
  • Self-motivated with the ability to navigate fast-paced, evolving environments.

Responsibilities

  • Develop and implement a comprehensive hackathon playbook for various events.
  • Organize and lead meetups, handling venue selection, speaker coordination, and follow-up communication.
  • Manage community engagement on platforms like Discord and Reddit to ensure a welcoming environment.
  • Establish a Developer Advocacy program, fostering relationships with emerging community advocates.
  • Gather and relay feedback from developers to Product and Engineering teams, including pain points and feature requests.
  • Track community health metrics and report on engagement outcomes.

Benefits

  • Opportunity to build a vibrant developer community from the ground up.
  • Engagement in a high-growth, dynamic company environment.
  • Access to a diverse range of community building formats including hackathons and meetups.
  • Collaboration with a passionate dev team focused on impactful products.
Full Job Description
The role

We're hiring a Developer Community Manager to build and run the Hyperframes and HeyGen for Developers community across hackathons, online communities, and meetups. You will be the connective tissue between the developers building on HeyGen and the team building HeyGen's APIs and Hyperframes (which passed 20K stars on GitHub in 2 months).

You'll set up the programs, playbooks, and culture of our developer community. You'll build in our high-growth, fast-moving environment, figuring out the right mix of formats and where to put energy.
What you'll do
  • Build a hackathon playbook. Own HeyGen-hosted, co-hosted, virtual, and sponsored hackathons end to end.
  • Plan and run meetups. Organizing the format, venue, speakers, partners, logistics, promotion, and follow-up.
  • Own our community channels. Keep Discord and Reddit active, welcoming, and high-signal.
  • Build a Developer advocacy program. Identify emerging advocates to build relationships with them, highlight their builds, and design the framework for a developer Ambassador program.
  • Feed insights back to the team. Capture pain points, feature requests, and docs gaps and get them to Product and Engineering.
  • Measure what matters. Track and report on community health so we know what's working.
What you'll bring
  • 3+ years in developer community, DevRel, developer marketing, or technical community management for a developer-facing or API-first product
  • A track record of running successful Hackathons and meetups
  • Experience growing online communities (Discord, Reddit, GitHub)
  • Enough technical fluency to earn developers' trust. You can read API docs, make an API call, build a small demo, and hold your own in a conversation about SDKs, webhooks, and rate limits.
  • A strong operator's instinct, you run logistics flawlessly and sweat the details that make events and communities feel good.
  • Ability to be on-site and travel for events
  • A self-starter who thrives in ambiguity and a fast-moving, early-stage environment and is comfortable owning outcomes without a playbook
Bonus points
  • You have existing relationships in the AI / builder / hackathon scene in SF or beyond.
  • Familiarity with AI video, avatars, or generative media.
  • Comfortable on a mic hosting, MCing, or speaking at events.

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