The PNC Financial Services Group, Inc

Detection and Response Manager, Tempus Technologies

US-Anywhere
+ 2 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Security, Engineering, or related field (or equivalent experience).
  • CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications.
  • 5+ years of experience in security operations or incident response.
  • Proven capability in leading incident response activities through all stages.
  • Hands-on experience with SIEM platforms and monitoring technologies.
  • Strong understanding of compliance frameworks such as PCI DSS, SOC 2, and HIPAA.

Responsibilities

  • Lead day-to-day detection and response activities to security events.
  • Ensure 24/7 incident response readiness through effective on-call management.
  • Own incident response execution from initial containment to forensic coordination.
  • Act as primary technical lead during high-severity incidents, collaborating with key teams.
  • Oversee development and continuous improvement of SIEM detections and alerting logic.
  • Manage post-incident reviews and ensure implementation of corrective actions.
  • Mentor and direct analysts in incident handling and operational processes.

Benefits

  • Eligible for remote work in select locations subject to approval.
  • Occasional in-office participation required based on business needs.
  • Opportunities for professional development and training programs.
Full Job Description

Position Overview

As a Detection and Response Manager within Tempus Technologies, subsidiary of PNC, you will be based remotely.

The Detection and Response Manager is responsible for overseeing and maturing the full detection and security incident response lifecycle to minimize organizational risk, ensure rapid containment, and drive timely and effective remediation. This role leads day‑to‑day SOC operations—including proactive monitoring, triage, investigation, and response—while ensuring 24/7 readiness through on‑call management, process rigor, and operational discipline.

The ideal candidate brings strong analytical and technical expertise, deep understanding of modern threat landscapes, and the leadership skills required to guide analysts through complex investigations. This role partners closely with Security Engineering, IT, Application teams, Compliance, and external stakeholders to coordinate response activities, facilitate clear communication, and ensure incidents are managed with consistency, transparency, and measurable improvements. In addition, the Detection and Response Lead drives continuous enhancement of SIEM detections, playbooks, automation, and readiness exercises, strengthening the organization’s overall security posture and operational resilience.

Responsibilities:

Core Detection & Response Operations
• Lead day‑to‑day Detection and Response activities, ensuring timely detection, triage, investigation, and response to security events.
• Ensure 24/7 incident response readiness by maintaining and managing the on‑call rotation, including scheduling, escalation paths, and service‑level expectations.
• Serve as the owner for incident response execution, including initial containment, escalation, incident declaration, and forensic coordination.
• Act as the primary technical lead and liaison during high‑severity incidents, collaborating with Infrastructure, Engineering, Legal, and Executive leadership.
Detection Engineering & Threat Intelligence
• Oversee the development, tuning, and continuous improvement of SIEM detections, alerting logic, and correlation rules.
• Drive integration of internal and external Threat Intelligence to enhance visibility and detection capabilities.
• Produce operational metrics and performance reporting focused on detection coverage, MTTD/MTTR, case handling quality, and tooling efficacy.
• Evaluate and implement new technologies, integrations, and automation opportunities to reduce manual workload and enhance response capabilities.
Incident Response Program Management
• Own and maintain incident response playbooks, SOPs, escalation paths, and response frameworks.
• Ensure regulatory, contractual, and internal stakeholder notifications are initiated and documented when required.
• Manage post-incident activities, including after-action reviews, corrective actions, and measurable improvements.
• Lead readiness activities such as tabletop exercises, red/blue/purple team scenarios, and simulation‑based training.
• Ensure incident response posture aligns with organizational risk appetite, audit requirements, and industry best practices.
Leadership, Coaching & Continuous Improvement
• Direct and mentor analysts in investigations, incident handling, and operational processes.
• Execute staffing decisions, performance evaluations, onboarding, and the professional development pipeline for analysts.
• Identify operational gaps and recommend technical or process improvements to mature the detection and response program.
• Champion a culture of continuous improvement, documentation discipline, and analytical excellence.

Key Relationships:
• Security Operations & Application Security Teams
• IT Infrastructure Teams
• Development Teams
• Executive Leadership
• External Vendors & Incident Response Partners

Qualifications:
• Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent experience).
• CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications.
• 5+ years of experience leading security operations, incident response, digital forensics, or security engineering.
• Demonstrated ability to lead incident response activities from detection through containment, eradication, recovery, and post incident review.
• Experience performing root cause analysis, log analysis, and threat investigation.
• Exposure to compliance frameworks such as PCI DSS, SOC 2, HIPAA, and FedRAMP.
• Strong understanding of cybersecurity fundamentals, including networking, operating systems, endpoint security, cloud security, and identity access management.
• Hands-on experience with SIEM platforms (e.g., Elastic, Splunk), EDR tools, IDP/IPS, and other monitoring technologies.
• Expertise with incident handling methodologies and frameworks such as NIST 800 61, ISO 27035, and MITRE ATT&CK.
• Proficiency in incident management tools and ticketing systems (e.g., Jira, ServiceNow).
• Excellent ability to translate technical details into clear, actionable communication for both technical and non-technical stakeholders.
• Strong communication and interpersonal skills with the ability to manage stressful situations.
• Strong organizational skills with the ability to prioritize and manage multiple concurrent incidents and tasks.
• Excellent problem-solving, analytical, and decision-making skills.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
  • Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs.
  • Manages resources that enables security control effectiveness with a team and technology.
  • Monitor trends and continuously assesses staff/security system capabilities to meet business demands.
  • Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure. Evaluates security systems, teams and processes to provide recommendations to maintain continuity and operational health.
  • Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness.

Preferred SkillsAccess Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies

CompetenciesData Governance, Information Assurance, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, Knowledge of Organization

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationAssociates

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $100,100.00 – $223,080.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/16/2026, although it may be longer with business discretion.

Benefits<

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

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PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

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Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

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Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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