Full Job Description
Must Have Technical/Functional Skills
• Webex experience product design knowledge or any collab MS teams/Slack/Google/
Webex-Cisco
• 7+ years of product design, UX design, or equivalent experience designing complex
digital products
• AI work flows and Product testing knowledge and Strong command of Figma
• Experience designing for enterprise SaaS, collaboration tools, communications platforms,
admin tooling, or similarly complex product ecosystems Calling experience.
• Strong collaboration skills with product management, engineering, research, and design partners.
• Experience using AI tools to accelerate design exploration, prototyping, research synthesis,
or workflow generation, paired with clear judgment about where human design thinking
matters most.
Roles & Responsibilities
• Design end-to-end calling experiences across Webex desktop, web, mobile, and device surfaces.
• Partner with product managers, engineers, architects, researchers, and other designers to
define user flows, interaction models, and implementation-ready designs.
• Proactively identify opportunities where user needs, product strategy, and platform capabilities
intersect, then use design artifacts, prototypes, and storytelling to help the team align on direction.
• Explore how AI-assisted and agentic workflows can improve real-time communication without
adding friction or reducing user trust.
• Create prototypes at the right level of fidelity, from quick workflow explorations to polished
concepts for stakeholder alignment, usability testing, and engineering handoff.
• Use Ciscos design system to produce consistent, scalable experiences while identifying gaps
or new patterns needed for calling-specific use cases.
• Validate design decisions through usability testing, heuristic review, customer feedback,
and collaboration with UX research.
• Document interaction behavior, accessibility considerations, edge cases, and design
rationale for product teams.
• Help align teams around a shared product direction through strong storytelling, systems
thinking, and pragmatic design judgment.
Generic Managerial Skills, If any
• Nice to Have:
Experience with telecommunications, calling, meetings, messaging, contact center, or
• real-time communication products.
Salary Range: $80,000 - $110,000 a year
#LI-CM2
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Visi on, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.