Position Description:We are looking for a Design Technology Engineer to join our team. We are looking for candidates who have a degree in engineering, computer aided drafting and design, geomatics, or a related field. Civil Engineering and/or Surveying experience is a plus. Candidates must have at least 10 years of experience providing technical support and have a strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem. We offer a flexible, hybrid schedule after 30 days of employment.
Typical responsibilities include:Technical Support & Troubleshooting
- Provide front-line support for Civil 3D, Revit, ACC, ArcGIS, Bentley, InfraWorks, Navisworks, and other ADT tools
- Manage licensing needs for Engineering software
- Troubleshoot complex software, hardware, and data interoperability issues (including Forma Docs/Build, Nasuni, ProjectWise, and cloud collaboration environments)
- Document, track, and resolve issues through internal support channels and vendor escalation when needed
- Collaborate with the Information Technology team on daily operational activities and project
Platform Administration & Optimization
- Manage and deploy user configurations, templates, and project standards for Civil 3D and Revit environments
- Lead the setup, versioning, standards, and data management of projects to include: Autodesk Forma, Nasuni, ProjectWise, etc.
- Lead the coordination of updates, patches, and testing of new software releases across project teams
Training & Enablement
- Support onboarding and mentoring of staff on ADT tools, best practices, and standards
- Develop quick-reference guides, knowledgebase articles, and workflow videos for internal use
- Participate in live or virtual training sessions with ADT Tech Leads and regional champions
Innovation & Continuous Improvement
- Collaborate with the ADT Practice Lead to identify recurring issues and propose process improvements
- Participate in pilot projects involving AI, reality capture, and digital twin workflows
- Contribute to internal standards development, automation scripts, and proof-of-concept testing
Maintain a safe working environment
Education:- A.S. or B.S. degree in Engineering, Computer Aided Drafting and Design, Geomatics or related technical field is required
- Civil Engineering and/or Surveying experience a plus
Skills/Experience:- Strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem
- Excellent problem-solving, communication, and documentation skills
- Ability to travel 10% of the time
- Ability to speak and write professionally
- Design production assistance in an AEC environment a plus
- Familiarity with Autodesk Forma administration preferred
- Experience with LISP scripts, Dynamo, or Python automation preferred
- Knowledge of UAV/reality capture workflows, point clouds, or digital twin concepts preferred
- Prior involvement in CAD/BIM standards, quality control, or IT support roles preferred
