TELUS Corporation

Design Specialist II

TELUS Corporation • $70K — $95K *
Virginia Beach, VA 23464In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of IT or system configuration/implementation experience
  • Proficient in SQL writing and data interpretation, with bonus skills in MS SQL Server Management Studio
  • Understanding of object-oriented programming concepts; ability to read/interpret coding languages like Java, C#, or Python
  • Experience with configuration tools and designing solutions in object-oriented environments
  • Excellent communication skills to explain complex issues to both technical and non-technical stakeholders

Responsibilities

  • Identify, debug, and resolve critical system issues in the proprietary benefits platform
  • Configure the platform for new plan offerings and annual enrollment changes
  • Set high standards for work accuracy, quality, and punctuality
  • Analyze client business requirements and document technical solutions
  • Collaborate effectively within the Implementation Team to support multiple clients

Benefits

  • Work within a supportive and collaborative team environment
  • Opportunity to handle significant technical challenges behind-the-scenes
  • Engagement with a wide array of enterprise systems
  • Potential exposure to health and welfare benefits domain
Full Job Description
Join TELUS Health's Implementation Team and own the technical backbone of critical health and welfare benefits platforms serving thousands of employees across the US. You'll be the first responder when production issues arise, the problem-solver who keeps major client systems operational during critical periods like annual enrollments, and the engineer who configures complex benefits configurations to meet diverse client needs. This is not a client-facing support role-you're the technical specialist behind the scenes ensuring implementations run flawlessly.

Key Responsibilities

  • Defect Resolution & Production Support: Identify, debug, and resolve critical system issues in our proprietary benefits platform. You'll review logs, interpret system behavior, and deliver timely solutions that keep client operations running.
  • Configuration & Implementation: Configure our platform to meet client requirements for new plan offerings, annual enrollment changes, and system enhancements. Produce clear configuration designs and realistic project estimates.
  • Quality & Standards: Set high standards for your work, ensure deliverables are accurate and complete, and maintain effective work habits including quality, punctuality, and responsiveness.
  • Technical Analysis: Analyze client business requirements, evaluate technical feasibility, and document solutions clearly so others can understand your decisions and approach.
  • Team Collaboration: Work effectively as a member of the Implementation Team, supporting multiple clients, and promoting a collaborative work environment.


What You Bring

  • 5+ years of IT or system configuration/implementation experience - You have hands-on experience implementing and configuring enterprise systems.
  • You write queries, interpret data, debug processing issues, and understand SQL Server concepts. Experience in SQL is mandatory, bonus if you have working knowledge in MS SQL Server Management Studio
  • You understand object-oriented programming concepts and can read/interpret technical code. (Java, C#, Python, etc.).
  • You've worked with configuration tools or have experience designing solutions in object-oriented environments.
  • You explain complex technical issues clearly, troubleshoot systematically, and collaborate effectively with technical and non-technical stakeholders. You're reliable, adaptable, and take initiative.


Nice-to-Have:

  • H&W Benefits or Payroll industry experience
  • ASP.NET or web application development background

About TELUS Corporation

TELUS Corporation is a Canadian telecommunications company that provides a wide range of communications products and services, including wireless and wireline voice and data services, internet access, television, and healthcare. The company is committed to sustainability and has set ambitious goals to reduce its environmental impact. TELUS Corporation is headquartered in Vancouver, British Columbia, and has operations in Canada and internationally. The company is focused on delivering exceptional customer service and has won numerous awards for its customer service and innovation.
Learn more about TELUS Corporation
Size
90,800 employees
Market Cap
$28 billion
Industry
Transportation
Founded
1990
5 Year Trend
+5.8%
NASDAQ
TU
* Ladders Estimates

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