TELUS Corporation

Design Specialist II

TELUS Corporation • $75K — $95K *
Chicago, IL 60629In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of IT or system configuration/implementation experience
  • Proficient in SQL with experience in MS SQL Server Management Studio
  • Understanding of object-oriented programming concepts (Java, C#, Python)
  • Experience with configuration tools in object-oriented environments
  • Ability to communicate technical issues clearly and collaborate with diverse stakeholders

Responsibilities

  • Identify, debug, and resolve critical system issues in the benefits platform
  • Configure the platform for new plan offerings and annual enrollment changes
  • Ensure high standards of quality and accuracy in deliverables
  • Analyze client business requirements and document technical solutions
  • Collaborate effectively within the Implementation Team to support multiple clients

Benefits

  • Opportunity to work with a cutting-edge technology platform
  • Supportive team environment fostering collaboration
  • Ability to influence technical solutions that impact thousands of employees
  • Access to professional development and training opportunities
Full Job Description


Join TELUS Health's Implementation Team and own the technical backbone of critical health and welfare benefits platforms serving thousands of employees across the US. You'll be the first responder when production issues arise, the problem-solver who keeps major client systems operational during critical periods like annual enrollments, and the engineer who configures complex benefits configurations to meet diverse client needs. This is not a client-facing support role-you're the technical specialist behind the scenes ensuring implementations run flawlessly.

Key Responsibilities

  • Defect Resolution & Production Support: Identify, debug, and resolve critical system issues in our proprietary benefits platform. You'll review logs, interpret system behavior, and deliver timely solutions that keep client operations running.
  • Configuration & Implementation: Configure our platform to meet client requirements for new plan offerings, annual enrollment changes, and system enhancements. Produce clear configuration designs and realistic project estimates.
  • Quality & Standards: Set high standards for your work, ensure deliverables are accurate and complete, and maintain effective work habits including quality, punctuality, and responsiveness.
  • Technical Analysis: Analyze client business requirements, evaluate technical feasibility, and document solutions clearly so others can understand your decisions and approach.
  • Team Collaboration: Work effectively as a member of the Implementation Team, supporting multiple clients, and promoting a collaborative work environment.


What You Bring

  • 5+ years of IT or system configuration/implementation experience - You have hands-on experience implementing and configuring enterprise systems.
  • You write queries, interpret data, debug processing issues, and understand SQL Server concepts. Experience in SQL is mandatory, bonus if you have working knowledge in MS SQL Server Management Studio
  • You understand object-oriented programming concepts and can read/interpret technical code. (Java, C#, Python, etc.).
  • You've worked with configuration tools or have experience designing solutions in object-oriented environments.
  • You explain complex technical issues clearly, troubleshoot systematically, and collaborate effectively with technical and non-technical stakeholders. You're reliable, adaptable, and take initiative.


Nice-to-Have:

  • H&W Benefits or Payroll industry experience
  • ASP.NET or web application development background

About TELUS Corporation

TELUS Corporation is a Canadian telecommunications company that provides a wide range of communications products and services, including wireless and wireline voice and data services, internet access, television, and healthcare. The company is committed to sustainability and has set ambitious goals to reduce its environmental impact. TELUS Corporation is headquartered in Vancouver, British Columbia, and has operations in Canada and internationally. The company is focused on delivering exceptional customer service and has won numerous awards for its customer service and innovation.
Learn more about TELUS Corporation
Size
90,800 employees
Market Cap
$28 billion
Industry
Transportation
Founded
1990
5 Year Trend
+5.8%
NASDAQ
TU
* Ladders Estimates

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