Design Sales Manager

Closet Factory

$70K — $100K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience managing sales teams
  • Significant personal sales experience, preferably in home improvement
  • Proficient in Microsoft Office; familiarity with KCD, CAD, and Salesforce is advantageous
  • Strong customer service orientation with a commitment to follow-through
  • Exceptional organizational and communication skills
  • Experience in mentoring and team coaching
  • Public speaking proficiency and comfort in leading group presentations

Responsibilities

  • Motivate the sales team to exceed quotas and KPIs
  • Analyze sales records and reports to project sales targets and identify new markets
  • Achieve growth objectives by managing and directing the sales team
  • Conduct skills gap analyses and training sessions for improvement
  • Guide and participate in educational sales meetings
  • Oversee all sales activities within the assigned region
  • Resolve customer complaints related to design consultations
  • Manage appointment distribution within the sales team
  • Enhance customer relations skills of team members
  • Cultivate relationships with designers, builders, contractors, and architects
  • Collaborate with the management team to drive business growth

Benefits

  • Full-time employment
  • Comprehensive medical, dental, and vision insurance
  • Retirement benefits
  • Access to the best training in the industry
  • Utilization of industry-leading technology and support
  • Positive and collaborative work environment
Full Job Description
Closet Factory has been providing owners with the highest quality custom storage solutions for over 40 years. We are the industry leader, creating beautiful custom closets and home organization systems throughout the home; from wall units, pantries, home offices, libraries, and entertainment centers to kitchens, garages, and, of course, closets! Every project is treated as a unique opportunity to design a new custom masterpiece-if you can dream it, we can build it for you.

Our highly experienced and creative designers work closely with homeowners to maximize every inch of available space, creating designs that function at the highest level and complement each home. Each project is custom manufactured at our state-of-the-art factory in Oxnard, guaranteeing the highest quality product and service. As the custom storage authority, Costco Wholesale & Lowes has chosen Closet Factory to be their sole closet and custom cabinet vendor nationwide.

**Position Overview:**
We are looking for a charismatic Design Sales Manager who is ready to take the next step in their career and join our team. The ideal candidate will be an enthusiastic, supportive leader with proven experience developing and executing innovative plans for a commission-based sales team. You will represent the distinctive quality of our product and provide inspirational leadership to our sales team, driving their development, exceeding company goals, and achieving revenue targets.

**Responsibilities:**
  • Motivate and encourage the sales team to exceed quotas, KPIs, and expectations.
  • Review and analyze sales and operational records and reports; use data to project sales, and targets, and identify potential new markets.
  • Achieve growth and hit sales targets by successfully managing the sales team.
  • Conduct skills gap analyses to identify areas of improvement.
  • Conduct motivational, inspirational, and educational sales meetings.
  • Direct and coordinate all sales activities in the assigned geographic area.
  • Handle and resolve customer complaints resulting from Design Consultants.
  • Oversee and direct the performance of the sales team.
  • Manage the distribution of appointments.
  • Increase customer relation skills of the sales team.
  • Develop a plan for increasing referral business and maintaining relationships with interior designers, builders, contractors, and architects.
  • Work closely with the Owner and management team to drive growth.


**Requirements:**
  • 5+ years' experience managing salespeople.
  • Significant personal sales experience; home improvement sales experience a plus.
  • Computer experience, including Microsoft Office; KCD, CAD and Salesforce experience a plus.
  • Strong customer service skills and precise follow-through.
  • Trainable and coachable with excellent organizational and communication skills.
  • Experience with mentoring, coaching, and people management.
  • Proficient at public speaking and confident in front of groups.


**Job Benefits Include:**
  • Full-time position
  • Medical, Dental & Vision Insurance
  • Retirement Benefits
  • Best training in the industry
  • Industry-leading technology and support
  • Excellent working environment and culture


**Why Join Us?**
If you enjoy collaborating, have an eye for design, and are energetic and upbeat, this may be the place for you. We recognize that people are our most valuable asset, and we will train you to excel in your career. A future with Closet Factory has never been brighter.

**Application Process:**
Interested candidates should submit their resume and cover letter detailing their experience and why they would be a great fit for our team.

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