Southern Glazers Wine & Spirits

Design Researcher

Southern Glazers Wine & Spirits • $80K — $95K *
Miramar Beach, FL 32550In-Person
Consumer Technology
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in design, psychology, human-computer interaction, or related field
  • 4+ years of experience in design research within agile teams
  • Proven experience in user research and usability testing across digital product development
  • Skilled in qualitative and quantitative research methods
  • Familiarity with design thinking principles
  • Strong analytical and problem-solving capabilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects independently
  • Proficiency in research tools and software such as UserTesting.com and SurveyMonkey

Responsibilities

  • Identify the most effective research methodologies
  • Craft objective test plans, workshop activities, and interview guides
  • Conduct user research to gather insights on user needs and behaviors
  • Collaborate with teams to establish research objectives
  • Develop and execute research plans, including participant recruitment and data analysis
  • Synthesize findings and present insights through reports and presentations
  • Aid in creating user personas and journey maps
  • Perform competitive analysis to identify market trends
  • Work with designers and product managers to integrate user insights throughout development.

Benefits

  • Opportunity to work on innovative digital products
  • Collaborative and agile work environment
  • Contributions directly impact user experience
  • Access to professional development resources
  • Supportive team culture focusing on user-centric solutions
Full Job Description
Overview

We are looking for a highly skilled design researcher to join our team and contribute to the development of our digital products and services. As a design researcher on the digital team, you will play a crucial role in enhancing the user experience and driving innovation within our organization. You will be responsible for gathering and interpreting user insights, conducting user testing, and providing actionable recommendations to improve our digital offerings. The ideal candidate will have a deep understanding of design thinking processes, strong analytical skills, and a passion for creating user-centric solutions.

Primary Responsibilities

  • Identify the best methodology to meet the research goals
  • Craft test plans, workshop activities, and interview guides to conduct objective research
  • Conduct user research to understand user needs, behaviors, and motivations
  • Collaborate with cross-functional teams to define research goals and study designs
  • Develop and implement research plans, including recruiting participants, moderating sessions, and analyzing data
  • Synthesize research findings and communicate insights through compelling presentations and reports
  • Contribute to the creation of user personas, journey maps, and other design artifacts
  • Conduct competitive analysis and benchmarking to find market trends and best practices
  • Work closely with designers and product managers to ensure user insights are incorporated throughout the product development lifecycle


Minimum Qualifications

  • Bachelor's degree in design, psychology, human-computer interaction, or a related field
  • 4+ years of experience working as a design researcher, as part of an agile team
  • Proven experience conducting user research and usability testing for digital products and services at all stages of development
  • Proficiency in qualitative and quantitative research methods
  • Familiarity with design thinking principles and methodologies
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and manage multiple projects simultaneously
  • Proficiency in research tools and software (e.g., UserTesting.com, Optimal Workshop, SurveyMonkey)


Physical Demands

  • Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
  • Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

About Southern Glazers Wine & Spirits

Southern Glazer's Wine & Spirits is a beverage distribution company that provides a wide range of products and services to customers across the United States. The company offers a variety of wines, spirits, and beers, as well as related products and services, such as marketing and merchandising support, education and training, and logistics and transportation. Southern Glazer's Wine & Spirits was formed in 2016 through the merger of Southern Wine & Spirits and Glazer's, Inc. The company is headquartered in Fort Lauderdale, Florida.
Learn more about Southern Glazers Wine & Spirits
Size
20,000 employees
Industry
Transportation
* Ladders Estimates
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