Southern Glazers Wine & Spirits

Design Researcher

Southern Glazers Wine & Spirits • $80K — $95K *
Hollywood, FL 33027In-Person
Consumer Technology
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in design, psychology, human-computer interaction, or related field
  • 4+ years of design research experience in an agile environment
  • Expertise in user research and usability testing for digital products
  • Proficient in both qualitative and quantitative research methods
  • Knowledge of design thinking methodologies
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Skilled in managing multiple projects independently

Responsibilities

  • Determine the best research methodology for project goals
  • Create test plans, workshop activities, and interview guides
  • Conduct user research to gather insights on user needs and behaviors
  • Collaborate with teams to set research goals and design studies
  • Develop research plans from participant recruitment to data analysis
  • Analyze and present research findings effectively
  • Assist in creating user personas, journey maps, and other design elements
  • Perform competitive analysis to identify market trends

Benefits

  • Opportunity to enhance user experience across digital products
  • Collaborative work environment with cross-functional teams
  • Engagement in innovative design thinking processes
  • Professional growth in a dynamic field
  • Access to modern research tools and technologies
Full Job Description
Overview

We are looking for a highly skilled design researcher to join our team and contribute to the development of our digital products and services. As a design researcher on the digital team, you will play a crucial role in enhancing the user experience and driving innovation within our organization. You will be responsible for gathering and interpreting user insights, conducting user testing, and providing actionable recommendations to improve our digital offerings. The ideal candidate will have a deep understanding of design thinking processes, strong analytical skills, and a passion for creating user-centric solutions.

Primary Responsibilities

  • Identify the best methodology to meet the research goals
  • Craft test plans, workshop activities, and interview guides to conduct objective research
  • Conduct user research to understand user needs, behaviors, and motivations
  • Collaborate with cross-functional teams to define research goals and study designs
  • Develop and implement research plans, including recruiting participants, moderating sessions, and analyzing data
  • Synthesize research findings and communicate insights through compelling presentations and reports
  • Contribute to the creation of user personas, journey maps, and other design artifacts
  • Conduct competitive analysis and benchmarking to find market trends and best practices
  • Work closely with designers and product managers to ensure user insights are incorporated throughout the product development lifecycle


Minimum Qualifications

  • Bachelor's degree in design, psychology, human-computer interaction, or a related field
  • 4+ years of experience working as a design researcher, as part of an agile team
  • Proven experience conducting user research and usability testing for digital products and services at all stages of development
  • Proficiency in qualitative and quantitative research methods
  • Familiarity with design thinking principles and methodologies
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and manage multiple projects simultaneously
  • Proficiency in research tools and software (e.g., UserTesting.com, Optimal Workshop, SurveyMonkey)


Physical Demands

  • Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
  • Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

About Southern Glazers Wine & Spirits

Southern Glazer's Wine & Spirits is a beverage distribution company that provides a wide range of products and services to customers across the United States. The company offers a variety of wines, spirits, and beers, as well as related products and services, such as marketing and merchandising support, education and training, and logistics and transportation. Southern Glazer's Wine & Spirits was formed in 2016 through the merger of Southern Wine & Spirits and Glazer's, Inc. The company is headquartered in Fort Lauderdale, Florida.
Learn more about Southern Glazers Wine & Spirits
Size
20,000 employees
Industry
Transportation
* Ladders Estimates
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