Arup Group Limited

Design Quality Manager

Arup Group Limited$140K — $168K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Engineering, Architecture, or related field.
  • 10+ years in design delivery roles, including leadership positions.
  • 5+ years in quality management on complex design or engineering projects.
  • Strong grasp of design management and quality systems.
  • Experience in multidisciplinary design collaboration and review processes.
  • Excellent organizational, communication, and problem-solving skills.
  • Certifications in project management or quality assurance preferred.

Responsibilities

  • Promote a culture of quality within project teams.
  • Support project leadership in achieving design quality goals.
  • Ensure design processes are systematically monitored during project delivery.
  • Facilitate cross-discipline collaboration for improved design integration.
  • Establish and oversee design verification and approval mechanisms.
  • Ensure compliance with contractual and regulatory design standards.
  • Develop project-specific quality management plans and monitor implementation.

Benefits

  • Professional development opportunities and training.
  • Support for obtaining certifications relevant to quality management.
  • Access to internal and external audits and reviews.
  • Collaborative working environment promoting design excellence.
Full Job Description
The Opportunity

The Design Quality Manager is responsible for leading and overseeing design quality management across projects, ensuring that all deliverables meet client requirements, applicable standards, and project quality objectives. The role combines practical design leadership experience with project quality management expertise to drive technical excellence, risk reduction, compliance, and continual improvement throughout the design lifecycle.

  1. Responsibilities


  1. Design Quality Leadership


  • Promote a culture of quality and technical excellence within project teams.


  • Support Design Managers, Discipline Leads, and Project Managers in achieving project quality objectives.


  • Ensure design processes are planned, implemented, and monitored throughout project delivery.


  • Facilitate collaboration between disciplines to improve design integration and constructability.


  1. Technical Assurance and Review


  • Establish and oversee design review, checking, verification, and approval processes.


  • Ensure interdisciplinary reviews (IDRs), technical checks, and independent reviews are completed in accordance with project requirements.


  • Monitor the resolution of review comments and design issues.


  • Verify that design deliverables comply with contractual, regulatory, code, and client requirements.


  1. Quality Management


  • Develop and implement project-specific Design Quality Management Plans (DQMPs).


  • Monitor compliance with the Quality Management System and project procedures.


  • Identify quality risks and opportunities and implement appropriate controls.


  • Support internal and external audits and management reviews.


  1. Design Leadership Support


  • Apply previous Design Lead experience to guide design teams on effective project delivery practices.


  • Provide advice on design planning, coordination, resource management, and deliverable development.


  • Assist teams in addressing technical challenges, interfaces, and quality concerns.


  1. Continuous Improvement


  • Analyze quality performance trends, including review comments, NCRs, audit findings, and lessons learned.


  • Identify recurring issues and drive corrective and preventive actions.


  • Promote the incorporation of lessons learned into future projects and design processes.


  1. Is this role right for you?


  • Degree in Engineering, Architecture, or related discipline.


  • 10 + years of design delivery experience, including experience as a Design Lead, Design Manager, Technical Lead, or similar role.


  • 5 + years of quality management experience as a Project Quality Manager, Design Quality Manager, or equivalent on engineering, infrastructure, or multidisciplinary design projects.


  • Strong understanding of design management, technical assurance, design governance, and quality management systems.


  • Demonstrated experience in multidisciplinary design delivery, design coordination, and design review processes.


  • Proven ability to integrate design leadership and quality management principles to improve project outcomes, reduce risk, and achieve client requirements.


  • Excellent organizational, communication, stakeholder management, and problem-solving skills.
  • Project Management Professional (PMP) certification or equivalent project management qualification preferred.


  • ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification (or willing to attain within the first year of employment) preferred.


  • ISO 9001 Quality Management lead auditor training or certification preferred.


  • Professional Engineer (PE/P.Eng.) registration or equivalent professional designation preferred.


  • Formal training or certification in design management, risk management, or technical assurance preferred.


  1. Key Competencies


  • Design leadership and technical excellence.


  • Quality and risk management.


  • Design assurance and governance.


  • Interdisciplinary coordination.


  • Problem-solving and decision-making.


  • Stakeholder engagement and communication.


  • Audit and compliance management.


  • Continuous improvement and lessons learned management.


#LI-JB2

About Arup Group Limited

Arup Group Limited is a British multinational professional services firm that provides engineering, architecture, design, planning, project management and consulting services for all aspects of the built environment. The company was founded in London in 1946 by Sir Ove Arup. It has a global presence with offices in over 40 countries and employs over 16,000 people. Arup has worked on many high-profile projects including the Sydney Opera House, the Centre Pompidou in Paris, and the Beijing National Stadium. The company is known for its innovative and sustainable approach to design and has won numerous awards for its work.
Learn more about Arup Group Limited
Size
16,000 employees
Industry

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